The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
Firmager Funeral Service was founded in 2000.
Our dedicated teams at our New Romney funeral homes are committed to creating tailored funerals that reflect the unique life of your loved one.
We can be contacted 24 hours a day, by telephone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements.
Where can I find a full list of your prices and service options?
We were very happy with every aspect of the service provided. Helen was so caring and supportive throughout, and the staff on the day of the funeral were very professional, but also very human. This made us feel comfortable and relaxed through what was a difficult and painful time. I would thoroughly recommend them.
Frances Morgan via Google
a month ago
The people I dealt with were very respectful and accomodating at a difficult time. Unfortunately, there was a mistake with the direct cremation which resulted in a lot of distress for myself. However, the company were very honest about this and did what they could to try and rectify it, which was appreciated.
jo dalton via Google
9 months ago
Helen was wonderful in helping us plan our mum’s funeral. We requested a purple coffin as it was mum’s favourite colour and it looked amazing on the day. Mum’s funeral went smoothly and Firmager Funeral Directors made a very difficult day easier to deal with. The men involved were extremely polite and courteous and made us feel that whatever we ...
Diane Seager via Google
2 months ago
Helen and all the staff were very caring and informative. The funeral service was just as I had hoped it would be and there is nothing I would have altered.
Susanne Coppin via Google
8 months ago
Helen and Ashley and Roger arranged both my Father and Mother’s Cremations, the latter was yesterday. I can’t praise them enough for their compassionate, personal and professional services. I delivered the flowers for the coffin and was hugged by Helen because of my tears…. Thank you to your excellent team.
