The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
Call us on:
Our experienced and caring team will advise and support you at every stage of the funeral planning process, with a wide range of options and transparent pricing.
Our St Johns funeral home is open from Monday to Friday 9am to 5pm. Funeral home opening times may vary over bank holidays, but we are always available on the telephone 24 hours a day, every day of the week.
Where can I find a full list of your prices and service options?
Matthew has been so helpful and patient over a difficult time. Always welcoming, even at a time when the office was not officially open. Thank you
Gillian Corke via Google
2 years ago
We received sensitive and kindly help from Matthew in the St John's branch of James and Thomas. He explained clearly what we had to do and was prompt in dealing with any queries. I would use this service again.
Jane Willis via Google
3 years ago
Donna was most helpful and considerate at a time that is stressfulYvonne Keites
David Keites via Google
2 years ago
Lorna and Sam were a pleasure to deal with, they were both professional and kind.
Zara Munday via Google
a year ago
Good customer service
Urs via Google
Funeral-directory is a comprehensive guide to caring, professional and responsive funeral directors, in your local area, brought to you by the National Association of Funeral Directors which monitors standards in more than 4,000 funeral homes across the UK.