The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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I have nothing but respect for this company, in difficult times they were with me every step of the way, they were courteous, respectful and extremely helpful, they went above and beyond. Highly recommend.
Julia Lund via Google
9 months ago
Throughout the five years we have worked in partnership with Ballard & Shortall we have found them to be personal and professional. They share our commitment to offering their families with the best standard of service.
Ashes into Glass via Google
2 years ago
Our beautiful mum passed away last October. We actually dealt with Karen who was covering at the Crawley branch. I am in the medical field and up to that point in my life I had never met someone as kind and compassionate. I know you have to be a certain person to be a Funeral Director but Karen you truly are a huge asset to such a tender busines...
Lorraine Walsh via Google
2 years ago
The arrangements were professionally carried out, , The florist went to endless trouble to obtain flowers that I particularly wanted on the coffin.The only downside to the event was the webcast of the cremation service, I asked for a webcast to enable family living in the USA and Australia to see the cremation ceremony in their own time. The pic...
