Contact Us | NAFD

Contact Us

We are here to help. Established in 1905, the NAFD represents the interests of funeral directing businesses who conduct in excess of 80% of UK funerals every year.

Looking to list your business?

This site lists members of the NAFD only. Please contact us if you would like more details about becoming a member.

Arbitration Services

The Funeral Arbitration Scheme is an independent conciliation and arbitration scheme designed to resolve complaints from clients relating to NAFD member funeral firms.

Opening Hours

Open from 9am - 5pm Monday to Friday. Closed on weekends. For holidays, please enquire.

Send us a message

Call us directly

0121 711 1343

Or, outside the UK

+44 121 711 1343

Find a trusted funeral director near you.

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    What families are saying

    Real 5-star reviews from Google, updated regularly

      5

      We used James Brown and Sons for my father’s funeral. They were exceptional. It was the first funeral my siblings and I had had to organise and they walked us through the whole p…

      Cormac Kennedy via Google
      5

      My parents passed away within a month of each other and from the first phone call everything was made simple and straightforward. Nothing was too much trouble and all stages were …

      Deborah Lavin via Google
      5

      The care and compassion from Vicky at the Shaftesbury branch was absolutely first rate. She spent time with me helping to plan and advise on options for my late mothers funeral a…

      Gillian Collins via Google
      5

      Excellent personal service from JJ Burgess, I would especsially like to thank Becky for her kind, considerate and sympathetic conduct, this was really helpful at such a difficult …

      Keith Fallon-Norris via Google
      in the last week
      5

      The service we received from Gibson Funeral Bishop Auckland, was excellent. Victoria came out to see us and guided us through everything efficiently which was a great help. Clair…

      Ann Glasper via Google
      5

      A good review for F & W Funeral Directors. Mention: sorted everything; comms great; personlised experience; thoughtful for our need etc We would highly recommend F & W Funeral Di…

      B. CG via Google
      5

      We are so grateful to Peter for his care and compassion he showed after my Dad passed away. Peter handled everything with professionalism and kindness, making a very difficult tim…

      Emma Ager via Google
      a week ago
      5

      The service and support received during the organisation of the farewell to my brother was exceptional. Mary was absolutely brilliant. She is so kind, compassionate and sincere. I…

      Anita Riddeough via Google
      5

      It was a very sad occasion for me when my Godmother passed away. Cara from J Edwards showed professionalism and empathy throughout the whole process of organising the funeral maki…

      Theresa Dunn via Google
      5

      A very professional but personal service from Ryan, Alistair & Emma. My family can’t thank them enough for helping us through a very difficult and upsetting time. I have no hesita…

      V L via Google