During a difficult time for me and my family Ballard and Shortall were outstanding from start to finish. The empathy and care they have given to us and our Dad throughout was above and beyond. We visited our dad a few times and every visit we were made to feel so welcomed,the compassion shown throughout helped us through the worse time of our lives. The attention to detail on the day,everything went perfect. From walking in front of the car on my dads last journey from his family home ment so much to us as a family. On behalf of the Curtin Family we can't thank you all enough for the amazing work you all do especially Paul, Clare and also our lovely driver Steve. I know my Dad would be watching over and thanking you all for the amazing/exceptional work you do. We had relatives over from Ireland and they were amazed at the attention to detail and care shown throughout. Again thank you all for helping us through a difficult time and helping us navigate through this journey. Katie Curtin x

I recently attended the funeral of my partner’s father John. I would like to say that the dignity, compassion, comfort and support that was shown was above and beyond. The professionalism and attention to detail was absolutely exceptional and the kindness of all involved was outstanding. I cannot begin to express the comfort you brought to the family knowing that John was in your care and I will be forever thankful to you all.