The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
Doves Funeral Directors was founded in 1980.
Our dedicated teams at our Bexley, Maidstone and Tonbridge funeral homes are committed to creating tailored funerals that reflect the unique life of your loved one.
We can be contacted 24 hours a day, by telephone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements.
Where can I find a full list of your prices and service options?
The support we received from Doves for organising my mother's funeral was excellent. A difficult day made so much more manageable because of the care and attention from Doves. Doves was very concerned to ensure we had the right type of service for which we were very grateful.
Paul Obey via Google
a year ago
We received excellent service and customer care from all the personnel at Doves, Sevenoaks. At a sad and diffficult time it made a big difference to have an efficient and caring service at all points of delivery. Cheryl was our main point of contact for organising everything - in addition to the great job she did, she was so kind and considerate...
Jane Andreae via Google
a year ago
From our first enquiry, through all the arrangements, Doves were wonderful, caring, and gentle. All their staff behaved as if they were old friends contributing to the funeral of someone they had known personally. Nothing was too much trouble. Their service goes above and beyond what we could have expected.
Chris Barltrop via Google
a year ago
Very friendly, caring and lovely team in organising the funeral and on the day.
jeanette kemp via Google
2 years ago
Doves were absolutely amazing very professional very caring and nothing was ever too much trouble.They took extra care with dad who we lost and listened to our instructions down to the last t.Doves cars were impeccable very clean we were very impressed nothing was rushed the staff were very understanding and a very big thankyou to Cheryl who hel...