Ballard & Shortall Funeral Directors

Would thoughly recommend the services of Ballard & Shorthall in Horley as they really organized my Mothers funeral arrangements very professionally, Kevin and his staff took the effort to really take you through the whole process step by step and ensured that you understood everything that was going to take place right up to the ceremony. Nothing was too much trouble for them. Thank you Kevin and Colleagues.

Ballard & Shortall took all the stress out of arranging my Mother in Laws Funeral. They took care of all the arrangements with us in a caring and compassionate way. Kevin, Lisa and Nicola were exceptional. They advised us on all the steps of the funeral including registering the death and transporting my Mother in Law from Epsom Hospital to their Chapel of Rest at Ballard & Shortall in Horley. The Service at Surrey and Sussex Crematorium was taken by Mandy Cook a Humanist Minister. Hopefully we won't need the services of Ballard & Shortall for a very long time but rest assured if we do; they will certainly be our first port of call.

I want to thank Kev and everyone else involved for holding me and my family along with all mum's friends, colleagues and loved ones and for making sure her wishes were overseen and handled with respect. It feels like an emotional bomb has gone off and I'm shell shocked whilst the pieces settle. The Service and wake were powerful experiences and, whilst I'm struggling to find words, two of them would probably be 'perfect' and 'beautiful'. Highly recommended, respectful, trustworthy and loving people. Thank you again. I hope you have a wonderful Christmas and a Happy New Year.

Thank you so much to Ballard & Shortall for the care and compassion you showed while helping us arrange our uncle’s funeral. Kevin and his team from Horley were truly exceptional. From the very beginning, they looked after our uncle with such dignity and respect, guiding us gently through every detail and ensuring the day unfolded smoothly. At such a difficult time, their kindness, professionalism, and genuine empathy brought us great comfort. Our family has trusted Ballard & Shortall in the past, and after this experience, we would not hesitate to do so again. We are deeply grateful and would wholeheartedly recommend their services. Many thanks.

We can’t thank Kevin and the team from Ballard and Shortall enough for their kindness and professionalism during our difficult time with the passing of my mum. From the first call we did with Kevin to the day of the service and after, Kevin handled everything with respect, care and compassion. Kevin has been very supportive to my dad and I, guided us through every step, making sure all mum’s wishes were respected. On behalf of my family and I, we would like to thank Kevin and the team at Ballard and Shortall from the bottom of our hearts for their support and helping us give mum the farewell she wanted. We would highly recommend Ballard and Shortall to anyone needing a thoughtful and supportive funeral services.