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Francis Chappell and Sons will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Francis Chappell and Sons will call you back.
Free, no obligation. We'll pass your number to the director.
Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Francis Chappell and Sons is a long-established funeral director located at 8 Grand Parade, High Street, Crawley, West Sussex, operating as part of the Dignity family of funeral homes. As one of over 500 local communities served by Dignity across the UK, this branch upholds the highest standards of compassionate, professional care that the Dignity network is known for.
The branch provides a caring 24-hour service, 365 days a year, ensuring that families in Crawley and the surrounding areas can access expert support whenever they need it most. From the initial arrangement of funeral services to the day itself, the team is dedicated to ensuring every detail is handled with sensitivity and respect.
Dignity continually invests in its staff, premises, and vehicles to maintain the highest standards of care. Client surveys across the network consistently reflect exceptional satisfaction, with nearly all families reporting that staff were respectful, premises were clean and tidy, and that their individual needs and wishes were carefully listened to and acted upon.
"Sam and her colleagues were very helpful, understanding, and patient, when guiding my family through a very difficult time."
— Vincent Rees (about Sam)
"Kim was kind, courteous and helpful, nothing was too much trouble. Dean the funeral director on the day was excellent, just took care of everything for us."
— Alice Smith (about Kim and Dean)
"An outstanding and knowledgeable team helped my family and I through a most emotional time. Their empathy, kindness and a can do attitude made the process seamless from start to finish. Nothing was too much trouble."
— Sue Prior
"Sam and Cheryln were amazing and made the process at a very sad time a little easier. On the day of my mum's funeral the whole team were very supportive."
— Cora Coglan (about Sam and Cheryln)
"Francis Chappell don't just deserve 5 stars, they deserve 10 stars. Very professional from start to finish. Highly recommended."
— Raymond Morris
"I had no words to thank them, although this was a painful situation for me they helped me to manage it; special thanks to Kim and Michael... I don't know what I would do without their help."
— LCB (about Kim and Michael)
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Get in touch
Call 01293521407We'll call you back
Francis Chappell and Sons will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Francis Chappell and Sons will call you back.
Free, no obligation. We'll pass your number to the director.
You've completed of 18 steps on the bereavement checklist.
Continue your checklist18 things to sort when someone dies — keep track so nothing gets missed.
See the full checklist
Find trusted, NAFD-accredited funeral directors in Crawley, West Sussex. All members are independently vetted, follow a strict Code of Practice, and are rated an average of 4.8/5 by families they've served.
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Serving families in CRAWLEY and the surrounding area
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