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Charles Stephens Funeral Directors will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Charles Stephens Funeral Directors will call you back.
Free, no obligation. We'll pass your number to the director.
Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Charles Stephens Funeral Directors is Wirral's longest established and largest independent funeral directors, with a proud history dating back to 1896. Now in its fourth generation of family ownership, the company has been serving the local communities of Wirral and Cheshire for over 125 years, providing dignified, personalised funeral arrangements to help families commemorate their loved ones. The Greasby branch at 146 Greasby Road is one of many branches the company operates across the peninsula, each supported by an experienced team available 24 hours a day, seven days a week.
The company offers a comprehensive range of funeral services, including religious and non-religious services, burials, cremations, and green funerals. Their dedicated team works closely with each family to create a truly personalised farewell, from arranging bespoke funeral flowers and service sheets to accommodating special requests such as passing by a meaningful location en route to the service. Charles Stephens also provides direct cremation as a simple, dignified alternative, as well as pre-paid funeral plans through Ecclesiastical Planning Services.
With an immaculate fleet of Bentley and Jaguar funeral vehicles and a team of highly qualified funeral directors and arrangers, Charles Stephens is committed to delivering the highest standard of care. They are members of the National Association of Funeral Directors and adhere to a robust Code of Practice, ensuring families receive compassionate, professional support throughout every step of the process.
"If you need a friend then you are not alone. You will be well cared for here and it does get easier. Thank you especially to our dear friend Kate who always has a wave and smile."
— Helen (about Kate)
"Katy in the Greasby office was so lovely with her kind and caring nature. The whole service was very professional from start to finish."
— Vickie L (about Katy)
"She helped me deal with an incredibly sad situation with sensitivity and openness. I am very grateful that a difficult experience was made as stress free as possible."
— Janice McCormack (about Katy)
"From the very start Katy was so helpful and very thoughtful, you made a difficult time easier to handle. It was very heartwarming. Margaret would have been proud."
— Sherry Green (about Katy)
"Kate put us in touch together when we saw each other at the funeral home and we have become firm friends. There are 3 of us now who all owe Kate and her team so much thanks."
— Helen (about Kate)
"From the start to the finish I had a friend in Kate who came to my house to chat and explain what to do and she kept my spirits up the whole time by being so very kind. I'm on my own you see and it was so very new to me all of this."
— Helen (about Kate)
Diane O'Brien
Funeral Arranger
Diane O'Brien is a caring member of the Charles Stephens team, providing support to bereaved families.
Gemma Stephens
Director
Gemma is the fourth generation of the Stephens family to lead the business, continuing the family's long tradition of p…
Jeremy Stephens
Director
Jeremy Stephens is a senior member of the family leadership team at Charles Stephens Funeral Directors.
Joe Garfitt
Funeral Director
Joe Garfitt is an experienced member of the Charles Stephens funeral team serving Wirral families.
Kim Leavy
Funeral Arranger
Kim Leavy is a compassionate member of the Charles Stephens team, helping families through the funeral arrangement proc…
Mark Ashton
Funeral Arranger
Mark Ashton is known for his meticulous attention to detail and ability to accommodate families' requests throughout th…
Phil Brady
Funeral Director
Phil Brady is an experienced member of the Charles Stephens funeral team serving families across Wirral.
Rachel Williams
Funeral Arranger
Rachel Williams supports families at Charles Stephens with care and professionalism throughout the funeral arrangement …
Richard Brady
Funeral Director
Richard Brady is part of the experienced team at Charles Stephens, dedicated to providing compassionate funeral care.
Richard McDowell
Funeral Director
Richard McDowell is an experienced member of the Charles Stephens team, supporting families through the funeral arrange…
Tom Harrahill
Funeral Director
Tom Harrahill is a dedicated funeral director at Charles Stephens, committed to supporting families with empathy and pr…
Tom Stephens-Henderson
Funeral Director
Tom Stephens-Henderson is a valued member of the Charles Stephens team, praised by families for his kindness and compas…
Victoria Fletcher
Funeral Arranger
Victoria Fletcher is a dedicated member of the Charles Stephens team, offering empathetic support to families.
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Get in touch
Call 01513290910We'll call you back
Charles Stephens Funeral Directors will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Charles Stephens Funeral Directors will call you back.
Free, no obligation. We'll pass your number to the director.
You've completed of 18 steps on the bereavement checklist.
Continue your checklist18 things to sort when someone dies — keep track so nothing gets missed.
See the full checklist
Find trusted, NAFD-accredited funeral directors across Liverpool and Merseyside. Every listed director is independently vetted, follows a strict Code of Practice, and is rated by the families they serve.
Find trusted, NAFD-accredited funeral directors in Bebington, Merseyside. All members follow a strict Code of Practice, giving your family the care and protection you deserve.
Find trusted, NAFD-accredited funeral directors serving Billinge, Merseyside. All members uphold a strict Code of Practice, giving your family the care and protection you deserve.
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