Co-op Funeralcare

"Kaylee was amazing from my first telephone call with her. Kind and compassionate and understanding. The staff were very professional and kind to us. You did our mum proud."

— DP (about Kaylee)

"Kaylee remained proactive and empathetic and made sure that all issues were addressed in good time. She was always at the end of the phone ready to help. The funeral Director Peter did a first class job on the day of the funeral."

— Olga Harrison (about Kaylee)

"Peter and Kaylee could not have done more for me and my family at a very sad and difficult time. Their care and understanding, their efficiency and attention to detail was very much appreciated."

— Joanna Nuttall (about Kaylee)

"Kaylee went out of her way to ensure things were how our dear mum would have wanted within our budget. Gary our funeral director and the rest of the team were exceptionally professional and made us feel reassured throughout the build up and day of the service. I cannot praise them highly enough."

— Charlie Row (about Kaylee)

"The care and support Helen gave my family and looked after my mum was everything that made us feel mum was safe in their care until her resting day. From start to finish, which stretched almost 7 weeks, they delivered such service my mum would be so happy with and exactly what she would have wanted."

— Mandi Thomas (about Helen)

"From our first conversation, Kaylee Shefford demonstrated profound empathy, professionalism, and an unwavering commitment to honour his memory in the most meaningful way possible. They transformed a difficult day into a celebration of a life well-lived. They not only managed a complex, emotional time with remarkable sensitivity, but they also helped us find solace in the midst of our loss."

— Paul Burton (about Kaylee Shefford)