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Crake and Mallon Funeral Service is an independent family company based at 45 Norton Road, Stockton on Tees, that has been serving the Teesside community since 1971. With over 50 years of experience, the team brings more than 350 years of collective expertise in supporting bereaved families, helping to arrange funerals that are meaningful, personal, and a true tribute to loved ones. They are committed to transparency in pricing, flexible payment options, and ensuring all arrangements are tailored to the wishes and budget of each family they care for.
The team prides itself on a uniquely personal service, including complimentary Order of Service booklets and a published funeral notice in the Evening Gazette for all attended funerals. They cover their telephones 24 hours a day, every day of the year, with calls always answered by a member of the Crake and Mallon team rather than a third-party call centre.
In addition to funeral arrangements, they offer pre-paid funeral plans, a full monumental service covering new headstones, additional inscriptions, and renovation work, as well as a range of memorial jewellery and keepsakes. As members of the National Association of Funeral Directors (NAFD), their premises are regularly inspected and they are committed to upholding The Funeral Director Code.
"Thanks to everyone for steering us through this hard time and making us all feel looked after."
— Julian Hubbard
"Many thanks for outstanding support and service during our sad loss. Especially many thanks to Kevin and Nicola for all your hard work and outstanding show of support to all of the family."
— james devlin (about Kevin and Nicola)
"Couldn't ask for better company after the sudden loss of our mam and wife to my dad. Brilliant from start to finish. They made it so much easier to handle. My mam Georgene Oyston was so respected by you all."
— gareth cole
"A lovely touch to proceedings was having Neil walk the funeral cortège out of the street, very nice. Everything was organised perfectly with grace and compassion. Mam would have been so grateful to you."
— Graham Sherry (about Neil)
"They showed a touch of class that isn't always found today and made a huge difference to our family."
— Helen Patel
"Chris brought us calm when we needed it and was so comforting to us all. His in person, email and phone call friendlies were so consistent meaning it came from the heart and was absolutely genuine."
— Julian Hubbard (about Chris)
Alison Crake
Senior Partner
Alison Crake is a Senior Partner at Crake and Mallon Funeral Service, helping to lead the family business in caring for…
Louise Ross
Business Support Manager
Louise Ross serves as Business Support Manager at Crake and Mallon, providing operational support and helping families …
Robert Crake
Senior Partner
Robert Crake is a Senior Partner at Crake and Mallon Funeral Service, co-leading the independent family company alongsi…
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Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
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You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
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You've completed of 18 steps on the bereavement checklist.
Continue your checklist18 things to sort when someone dies — keep track so nothing gets missed.
See the full checklist
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Serving families in STOCKTON_ON_TEES and the surrounding area
