I’m truly speechless at how amazing the team handled everything. It’s not just a business—it’s personal for them. Jackie and Martyn are remarkable people. Jackie is very loving and caring, like she’s part of your family. Martyn shares the emotion with you while maintaining professionalism. They are both incredibly supportive and helpful, and they guide you through the process with love and care. I’m not usually one for reviews, but I honestly couldn’t hold myself back with this one. They promised to look after my dad, and they did. They handled the situation like real heroes. There aren’t enough thank-yous I could say to them. They will always be remembered. Jackie even sent me a cute handmade hat and a woolly jumper for my expected baby girl. Thank you, Jackie, Martyn, and the entire team—including those I never met. No pressure, just amazing service. Great job!

Heartfelt thanks to Jackie, Martyn and the team for all your help and support in arranging our father's funeral. As well as being highly professional, your sensitivity and kindness to us at such a sad time was much appreciated. It was a small funeral, but conducted with such respect and dignity - we couldn't have asked for better. Wonderful to find a funeral director where the personal touch still matters. Thank you all.