I cannot put into words how grateful I am to Zoe and the staff at Meliá Powel. The care and attention they gave to my mum and my family during the worst weeks of my life made that time more bearable. They facilitated me in my mum's preparation and gave me the time I needed to spend with her. Zoe spent time in assisting me with the planning of mums day and answered the relevant questions I asked. They liaised with me over the phone and kept me in the loop every step of the way. They introduced me to Hanna Fill who lead the service and gave me strength on the day to read my eulogy and personal poem. Zoe lead mum to the church where she was to depart from to Skipton Crematorium with so much dignity and for that I will be eternally grateful. The follow up calls afterwards were not expected but again were so welcome. I would not hesitate to use their services again. Highly recommended. Thank you for everything Melia Powel. Bless you all

From the first meeting with Rachel at the Keighley office, we have found the Melia Powell team to be very helpful & professional. Made more difficult by not actually living in Keighley, a lot of the arrangements & tweaking of the service were done by email or on the phone with Rachel. They were nothing but helpful, even down to me singing songs down the phone to Rachel and her then finding them & playing them back to me. The day of my Aunties funeral was nothing but supportive & professional. Thank you all for going above & beyond at such a difficult time