We'll call you back
Firmager Funeral Service will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Firmager Funeral Service will call you back.
Free, no obligation. We'll pass your number to the director.
Attended Cremation
£1,700
Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Firmager Funeral Service was founded in 2000.
Our dedicated teams at our New Romney funeral homes are committed to creating tailored funerals that reflect the unique life of your loved one.
We can be contacted 24 hours a day, by telephone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements.
"No detail is too much for them and they can help with so much… on the day of the service the staff were fantastic and looked after us as well as my mum."
— David Leek
"The men involved were extremely polite and courteous and made us feel that whatever we required they would provide."
— Diane Seager (about Helen)
"I can't praise them enough for their compassionate, personal and professional services."
— Anne Cragg (about Helen)
"The staff on the day of the funeral were very professional, but also very human. This made us feel comfortable and relaxed through what was a difficult and painful time."
— Frances Morgan (about Helen)
"Everything from the one off coffin design to me requesting a 4th limo one hour before the funeral, which to my surprise she made happen. With the help of Firmager I gave my Dad the send off he deserved."
— David g (about Helen)
"I delivered the flowers for the coffin and was hugged by Helen because of my tears…. Thank you to your excellent team."
— Anne Cragg (about Helen)
Ashley Brocklebank
Ashley Brocklebank
Helen Carr
"I delivered the flowers for the coffin and was hugged by Helen because of my tears…. Thank you to your excellent team."
Helen Carr
"I delivered the flowers for the coffin and was hugged by Helen because of my tears…. Thank you to your excellent team."
Mark
Mark
Phil Harris
Phil Harris
Trevor Clark
Trevor Clark
tony fuller
a month ago
Second time using these guys at Firmager, very helpful, really professional and fully supportive in difficult circumstances. Thank you Helen and team, very grateful for a wonderful service.
Colin Greenwood
3 months ago
We used Firmager services for my mother's funeral recently. Well impressed by the professionalism and care given to every aspect of the day. Good organisation and great respect for the bereaved making the event almost a pleasure.
David g
3 months ago
Helen took great care of us from start to finish she made the whole process a lot easier. Everything from the one off coffin design to me requesting a 4th limo one hour before the funeral, which to my surprise she made happen. With the help of Firmager I gave my Dad the send off he deserved. I highly recommend Helen and her team should you find yourself in the unfortunate position of having to say good bye to a loved one.
David Leek
5 months ago
We used firmager for my mum recently and have to say there professionalism is second to none the care they give is fantastic. No detail is to much for them and they can help with so much like the flowers and even a person to do the service which we used and he did our mum justice. On the day of the service the staff were fantastic and looked after us aswell as my mum and we couldnt have been anymore great full to all at firmager. All we can say as a family is thankyou so much.
Lisa Ratcliff
6 months ago
A truthful funeral establishment. Everything explained. Special thanks to Alan who was so helpful. Also, Helen, Heidi and Matthew and all the staff who were kind, considerate and professional. Firmager's is the place to choose for complete care of your loved ones. Thank you from Mrs D Ratcliff and family.
Take a moment to reflect on the care you received
Not displayed publicly — used for verification only
This helps other families understand your experience
Share what your experience was like — other families will read this when choosing a funeral director
characters — please write a little more
Your review will appear on this page once verified. This usually takes 1–2 days.
Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Get in touch
Call 01797369277We'll call you back
Firmager Funeral Service will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Firmager Funeral Service will call you back.
Free, no obligation. We'll pass your number to the director.
You've completed of 18 steps on the bereavement checklist.
Continue your checklist18 things to sort when someone dies — keep track so nothing gets missed.
See the full checklist
Find trusted, NAFD-accredited funeral directors in Broadstairs, Kent. All members uphold a strict Code of Practice, giving families peace of mind during one of life's most difficult moments.
Find trusted, NAFD-accredited funeral directors in Chatham, Kent. All members follow a strict Code of Practice, giving your family professional, compassionate care when it matters most.
Find trusted, NAFD-accredited funeral directors in Canterbury, Kent. All members follow a strict Code of Practice, giving your family genuine peace of mind at the hardest of times.
Serving families in NEW_ROMNEY and the surrounding area
So we can help families like yours better.
Tick all that apply.
Understanding your experience helps us help families like yours.
Your answers help us support families going through this.
You might find our step-by-step guide helpful →