We'll call you back
Firmager Funeral Service will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Firmager Funeral Service will call you back.
Free, no obligation. We'll pass your number to the director.
Attended Cremation
£1,700
Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Firmager Funeral Service was founded in 2000.
Our dedicated teams at our New Romney funeral homes are committed to creating tailored funerals that reflect the unique life of your loved one.
We can be contacted 24 hours a day, by telephone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements.
"Helen was able to accommodate all our wishes, kept us informed and guided us through the arrangements with much care and professionalism."
— Julie Tipler (about Helen)
"The staff on the day of the funeral were very professional, but also very human. This made us feel comfortable and relaxed through what was a difficult and painful time."
— Frances Morgan (about Helen)
"Being respectful towards our loved one truly meant more than words can say."
— Stacey Tipler
"On the day, Ashley supported us through the funeral and allowed us the time we needed to say our final goodbyes. I would 100% recommend Firmagers."
— Julie Tipler (about Ashley)
"Everything from the one off coffin design to me requesting a 4th limo one hour before the funeral, which to my surprise she made happen. With the help of Firmager I gave my Dad the send off he deserved."
— David g (about Helen)
"I delivered the flowers for the coffin and was hugged by Helen because of my tears…. Thank you to your excellent team."
— Anne Cragg (about Helen)
Ashley Brocklebank
Funeral Arranger
Ashley is part of the team at Firmager Funeral Service in New Romney.
Ashley Brocklebank
Ashley Brocklebank
Ashley Brocklebank
Funeral Arranger
"On the day, Ashley supported us through the funeral and allowed us the time we needed to say our final goodbyes. I woul…"
Helen Carr
Funeral Arranger
"I delivered the flowers for the coffin and was hugged by Helen because of my tears…. Thank you to your excellent team."
Helen Carr
"I delivered the flowers for the coffin and was hugged by Helen because of my tears…. Thank you to your excellent team."
Helen Carr
"I delivered the flowers for the coffin and was hugged by Helen because of my tears…. Thank you to your excellent team."
Helen Carr
Funeral Arranger
"I delivered the flowers for the coffin and was hugged by Helen because of my tears…. Thank you to your excellent team."
Mark
Funeral Arranger
Mark is a member of the team at Firmager Funeral Service in New Romney.
Mark
Mark
Mark
Funeral Arranger
Mark is a member of the team at Firmager Funeral Service in New Romney.
Phil Harris
Phil Harris
Funeral Arranger
Phil is a member of the team at Firmager Funeral Service in New Romney.
Phil Harris
Phil Harris
Funeral Arranger
Phil is a member of the team at Firmager Funeral Service in New Romney.
Trevor Clark
Trevor Clark
Funeral Arranger
Trevor is a member of the team at Firmager Funeral Service in New Romney.
Trevor Clark
Funeral Arranger
Trevor is a member of the team at Firmager Funeral Service in New Romney.
Trevor Clark
Emma Humphreys
3 months ago
The most wonderful,friendly and professional team. Helen was a huge support at such a difficult time in our lives. Her guidance made sure the whole family felt at ease to celebrate our loved ones life. Whilst we hope we do not have to use your services again anytime soon, you will always be our go to when the time does arise. Thank you so much.
Denny Simmons
3 months ago
Firmagers arranged both my parents funerals so we returned to them for my father in law . Sympathetic and friendly , they helped us all the way , from the lovely Helen to the discreet and calming drivers of the car, thank you we could not have hoped for better .
Stacey Tipler
4 months ago
The whole team at Firmager’s were friendly, calm, respectful and supportive throughout and beyond the funeral of my loved one. This made myself and my family feel instantly at ease during the most difficult time in our lives. I would like to thank you for all the help and being respectful towards our loved one as this truly meant more than words can say
Julie Tipler
4 months ago
Helen, Ashley and the team at Firmager's were truly amazing following the sudden death of close member of my family. Whilst I've had to arrange funerals of my parents, this was particularly difficult. Helen was able to accommodate all our wishes, kept us informed and guided us through the arrangements with much care and professionalism. On the day, Ashley supported us through the funeral and allowed us the time we needed to say our final goodbyes. I would 100% recommend Firmagers.
tony fuller
2 months ago
Second time using these guys at Firmager, very helpful, really professional and fully supportive in difficult circumstances. Thank you Helen and team, very grateful for a wonderful service.
Take a moment to reflect on the care you received
Not displayed publicly — used for verification only
This helps other families understand your experience
Share what your experience was like — other families will read this when choosing a funeral director
characters — please write a little more
Your review will appear on this page once verified. This usually takes 1–2 days.
Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Get in touch
Call 01797369277We'll call you back
Firmager Funeral Service will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Firmager Funeral Service will call you back.
Free, no obligation. We'll pass your number to the director.
You've completed of 18 steps on the bereavement checklist.
Continue your checklist18 things to sort when someone dies — keep track so nothing gets missed.
See the full checklist
Find trusted, NAFD-accredited funeral directors in Broadstairs, Kent. All members uphold a strict Code of Practice, giving families peace of mind during one of life's most difficult moments.
Find trusted, NAFD-accredited funeral directors in Chatham, Kent. All members follow a strict Code of Practice, giving your family professional, compassionate care when it matters most.
Find trusted, NAFD-accredited funeral directors in Canterbury, Kent. All members follow a strict Code of Practice, giving your family genuine peace of mind at the hardest of times.
Serving families in NEW_ROMNEY and the surrounding area
So we can help families like yours better.
Tick all that apply.
Understanding your experience helps us help families like yours.
Your answers help us support families going through this.
You might find our step-by-step guide helpful →
