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Francis Chappell and Sons will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Francis Chappell and Sons will call you back.
Free, no obligation. We'll pass your number to the director.
Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Francis Chappell and Sons is a well-established funeral director located at 239 East Street, London, SE1 7SS, operating as part of the Dignity network — one of the UK's most trusted providers of funeral services and prepaid funeral plans. As a member of the Dignity family, Francis Chappell and Sons benefits from the group's commitment to the highest standards of care, continually investing in staff, premises, and vehicles to ensure families receive exceptional support during their most difficult times.
The branch offers a comprehensive range of funeral services, providing a caring and expert service 24 hours a day, 365 days a year. Whether arranging a traditional funeral, a more personalised service, or exploring prepaid funeral plan options, the team at Francis Chappell and Sons is dedicated to supporting families every step of the way. Services include assistance with hearses and funeral cars, coffins and caskets, funeral flowers, music, and help personalising the service to reflect the life of the loved one.
Dignity's client surveys consistently reflect the high standards maintained across their funeral homes, with nearly all clients reporting that staff were respectful, premises were clean and tidy, and that their needs and wishes were carefully listened to. Francis Chappell and Sons upholds these values, ensuring every family is treated with compassion and dignity.
"Julie helped me arrange my mother's funeral, gave me advice throughout, and everything ran very smoothly. Julie also went above and beyond in helping my grandparents decide what path to take with their ashes. I can't thank her enough."
— Kim Leonard (about Julie)
"They were so respectful and Julie was the best — she helped with the arrangements and made everything as smooth as it could be for such a sad time. Thank you Julie for your support and all your help through such a hard time."
— Michelle Woodhouse (about Julie)
"Julie was absolutely amazing and attentive to our needs. It was a delicate and sensitive time and Julie was always a phone call away. Also a huge thank you to Nigel who helped us through the funeral from the branch to Honor Oak Crematorium."
— Mike (about Julie, Nigel)
"My sister and I had never organised a funeral before and we couldn't have been in more safe hands with Julie and Nigel. Julie was amazing and went above and beyond to help us organise our brothers funeral and also our mothers a few weeks later. Nigel was so thoughtful and kept us updated every step of the way."
— jackie compton (about Julie, Nigel)
"I recently had the misfortune of planning my husband's funeral right in the beginning of Covid-19. Julie made this process extremely easy to get through, she has a very calm and relaxing demeanor which really helped as I was an emotional mess at the time. I would definitely without a shadow of a doubt recommend Francis Chappell to plan your loved ones last Goodbye ceremony."
— Alison Powell (about Julie Maskall)
"I lost my husband and was devastated. From start to finish, the professionalism and kindness that was given to us is to be commended. We cannot thank Julie enough for her kindness, understanding and compassion. She had patience like no other and no matter how many times I rang her to double check information, she never got stressed or agitated. My young grandchildren attended their grandads funeral and I can honestly say, that the way the funeral was planned, their first experience of a funeral was a positive one."
— Theresa Cameron (about Julie)
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Get in touch
Call 02072770430We'll call you back
Francis Chappell and Sons will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Francis Chappell and Sons will call you back.
Free, no obligation. We'll pass your number to the director.
You've completed of 18 steps on the bereavement checklist.
Continue your checklist18 things to sort when someone dies — keep track so nothing gets missed.
See the full checklist
What to wear to a funeral in the UK: traditional expectations, modern dress codes, religious variations, what not to wear, and guidance for children.
From cremation to burial, discover what UK funerals really cost in 2026 — including a full breakdown of funeral director fees, disbursements, and regional price differences to help you plan with confidence.
The average cost of a funeral in the UK is £4,141. This guide breaks down every fee, explains regional differences, and shows you how to manage costs without compromising dignity.
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