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You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Francis Chappell and Sons will call you back.
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Francis Chappell and Sons is a long-established funeral director located at 5 Thomas Street, Woolwich, London, operating as part of the Dignity network — one of the UK's most trusted providers of funeral services and prepaid funeral plans. The branch serves the local Woolwich community with the compassion and professionalism that Dignity is renowned for across more than 500 communities nationwide.
As part of Dignity, Francis Chappell and Sons offers a caring 24-hour service, 365 days a year, ensuring families have support whenever they need it most. The team is committed to the highest standards of care, with Dignity continually investing in staff, premises, and vehicles to ensure loved ones are treated with the utmost respect and dignity.
Families can expect comprehensive funeral arrangements including a range of funeral types, personalisation options, and prepaid funeral plans. Dignity's client surveys consistently show that over 99% of families feel their staff are respectful, their premises are clean and tidy, and that their individual needs are listened to — reflecting the ethos that underpins every service provided at Francis Chappell and Sons.
"At such an emotional time losing my husband Kenny, they were so compassionate and professional they truly made such a sad occasion easier to bear."
— Delia Kerr
"There are not enough words to describe how fantastic she is and how above and beyond she went to help our family with both of our parents funerals over the last year."
— Jon Jackie Bevan (about Clare Cornwall)
"I have never left a review on Google before but felt that given the outstanding service provided by Clare that I needed to do so. From the first time we met Clare after Mums passing she was simply amazing. Clare is an absolute credit to Francis Chappell and I cannot thank her enough for the service provided at what was a very difficult time."
— Gary Waple (about Clare Cornwall)
"From the first moment to speaking with Clare over the phone - the level of service, care and compassion has honestly been overwhelming. On the day of the funeral my family could not have asked for more - Tom and David were amazing and made us all feel as calm and comfortable as possible."
— Lisa White (about Clare)
"Clare communicated not only with us but helped with dealing with the cemetery transfer of grave ownership, contacting the coroner and was most understanding and supportive after I suffered a heart attack during the process. It's just a pity that I can only give five stars!"
— Dave Green (about Clare)
"These two people honestly made one of my worst times a whole lot less painful and treated my lovely Nan with the utmost respect and dignity. She couldn't have been kinder or more reassuring - it really felt easy to just let her lead the way and know you were in safe hands. Siobhan on the day of the funeral was equally incredible, being such a calming presence and so genuine in her compassion."
— K C (about Clare / Siobhan)
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Get in touch
Call 02088540289We'll call you back
Francis Chappell and Sons will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Francis Chappell and Sons will call you back.
Free, no obligation. We'll pass your number to the director.
You've completed of 18 steps on the bereavement checklist.
Continue your checklist18 things to sort when someone dies — keep track so nothing gets missed.
See the full checklist
What to wear to a funeral in the UK: traditional expectations, modern dress codes, religious variations, what not to wear, and guidance for children.
The average cost of a funeral in the UK is £4,141. This guide breaks down every fee, explains regional differences, and shows you how to manage costs without compromising dignity.
Direct cremation is the UK's fastest-growing funeral option, typically costing £895–£1,500. This guide explains what it involves, how to arrange one, and who it suits best.
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