Francis Chappell and Sons — Funeral Director in | 5★ 9 Reviews | NAFD

Francis Chappell and Sons

5
(9 reviews)
196 - 200 Verdant Lane, Catford, LONDON, SE61LL
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Question of 3

Did the person who died own a property?

Including any property in their name, even if jointly owned.

Were there savings, investments, or other assets?

Bank accounts, shares, pensions, or valuables above a few thousand pounds.

Was there a will?

Even if you're not sure where it is, knowing one exists can change the process.

About

We are a funeral director in dedicated to helping your family when in need. For more information please contact us.

What families say

"Everything ran smoothly on the day and we were able to give Mum a dignified goodbye. Many thanks to Annette and her staff at the Welling office."

— John Pitchers (about Annette)

"Every person we came into contact with treated us with the utmost dignity and respect. They made a difficult time all the more bearable. The attention to detail was first class."

— Paul McGann

"I honestly cannot fault their integrity and understanding — especially Caroline and Nigel, who went above and beyond in making the arrangements on my behalf. I can whole-heartedly recommend them especially when you are at your lowest and need guidance and support."

— Celine Roscoe (about Caroline, Nigel)

"Even at the last minute when we said it would be nice if everyone could wear scarlet coloured ties (our mum was called Scarlett) they made sure the ties were that shade of red. Francis Chappell were head and shoulders above anybody else — kind, compassionate and did everything they could to make sure we had the funeral our mum would have been proud of."

— Lucy R

"From the very first phone call with Caroline, through to the care and compassion she showed when supporting my family, they have been incredible. She comforted us and guided us wonderfully. My family are forever grateful for what they have done for us."

— Phillip Thompson (about Caroline)

"I found losing my Mum obviously one of the hardest periods of my life and the thought of dealing with my first funeral just made that even scarier. Caroline is without a doubt, one of nicest, most caring and helpful people I've ever met in my life. I never felt like a 'customer' but someone being cared for and aided in making difficult arrangements, decisions while still mourning. The empathy was truly touching and I felt lighter after any conversation."

— Joshua Gold (about Caroline)

Services Available

Attended Burial
Attended Cremation
Funeral Arrangements

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