Following the death of my mum in January we used the Haydock office of Frank Dooley to organise the funeral as my dad lives in Haydock and it would be convenient for him to visit mum in the chapel of rest. We found their service excellent from our first meeting right up until the day of the funeral. All the staff we dealt with highly professional, comforting and empathetic. I’d like to say a particular thank you to Fiona who was always available to answer my questions and really made us feel that everything would run smoothly. The chapel of rest is very calm and peaceful and Fiona did a great job preparing mum. On the day of the funeral Kieron and his team were brilliant.I can’t praise the whole team highly enough.

My son sadly passed away in May 2021 , he was entrusted to the care of Dooley and Sons Haydock .The quality of care and the professionalism shown was sadly lacking , many mistakes were made causing stress and trauma to the family .An investigation was launched and our questions were finally answered months later .Whilst i appreciate the honesty of the investigation and the acceptance that quote " we are taking the appropriate actions to ensure a situation of this nature does not occur in the future with any other family "After our traumatic experience i would not advise using this company .