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See the full checklistLeave your number and J B Shakespeare Funeral Directors will call you back.
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We offer a professional and caring 24-hour a day service and deal with all aspects of funeral arrangements, from burials, cremations, repatriations, pre-arranged funeral plans and all types of monumental and stone work. If you need help with funeral arrangements please do not hesitate to contact us.
"Thank you to the Selsdon funeral directors for their care, thoughtfulness and respect to the attending mourners."
— June Rees
"Thanks to Tricia for being very helpful in the planning stages, and to Pete for being great on the day."
— Leona Graham (about Tricia)
"The cremation was very professionally organised and also very personal. We felt very supported and the cremation went exactly as we planned."
— Rachel Perrins
"Emma made me feel at ease straight away and was nice to speak to. Tim was only too pleased to help out — everything was on time and in a very professional manner from start to finish. All the staff from JB Shakespeare was great and I couldn't have asked for a better service."
— Anthony Hughes (about Emma)
"Deborah made the entire process from arranging our Mum's funeral to the actual day of the service as easy as possible. She also arranged for Peter Bryant, who had been the Conductor at our Dad's funeral, to take the same role again — which considering he was now working at a different branch was much appreciated."
— Peter Mills (about Deborah)
"Thank you for helping us give Dad the farewell he deserved, he would be proud. The dignity shown in looking after Dad, and the professionalism on the day — the timings, music, livestream and overall support made such a difference. Everything ran smoothly and allowed us to focus on the service itself."
— Steve Iles
Steve Iles
a month ago
Exceptional care from start to finish. The team were calm, organised and compassionate from our very first conversation, guiding us through every step at a difficult time. The dignity shown in looking after Dad, and the professionalism on the day the timings, music, livestream and overall support made such a difference. Everything ran smoothly and allowed us to focus on the service itself. Several people have since commented on how beautifully the day was handled. We feel the same. Thank you for helping us give Dad the farewell he deserved, he would be proud.
Peter Mills
4 months ago
Deborah made the entire process from arranging our Mum’s funeral to the actual day of the service as easy as possible. All questions that arose during this time were answered very,very quickly. She also arranged for Peter Bryant,who had been the Conductor at our Dad’s funeral,to take the same role again which considering he was now working at a different branch was much appreciated. The other really nice touch was the visit from Darrell who talked us through the Probate process(a free service) that was very reassuring. Thank you on behalf of Peter and Stephen.
June Rees
9 months ago
Sweltering hot day for a funeral around the grave, but thank you to the Selson funeral directors for their care, thoughtfulness and respect to the attending mourners.
Leona Graham
2 years ago
Excellent Funeral Directors. Can highly recommend. Thanks to Tricia for being very helpful in the planning stages, and to Pete for being great on the day.
Anthony Hughes
2 years ago
My mum Pauline jean harris died on 12th march 2021 and on 15th March I phoned JB Shakespeare I spoke to Emma at Croydon branch who made me feel at ease straight away and was nice to speak to And arranged a meeting at the selsdon branch for the 25th March where I saw Tim who was only to pleased to help out and arranged a funeral date for 16th April 2021 and it went very well everything was on time and in a very professional manner from start to finish All the staff from JB Shakespeare was great 👍 and I Couldn't Have asked for a better service thankyou very much.
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Get in touch
Call 02086573616We'll call you back
J B Shakespeare Funeral Directors will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and J B Shakespeare Funeral Directors will call you back.
Free, no obligation. We'll pass your number to the director.
You've completed of 18 steps on the bereavement checklist.
Continue your checklist18 things to sort when someone dies — keep track so nothing gets missed.
See the full checklist
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