The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
James and Thomas Funeral Directors was founded in 1892.
Our dedicated teams at our Woking funeral homes are committed to creating tailored funerals that reflect the unique life of your loved one.
We can be contacted 24 hours a day, by telephone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements’
Where can I find a full list of your prices and service options?
This was the second time I needed the services of James and Thomas. The choice the first time was because they were local. The second time was as a result of the death of my husband. I would not have considered going anywhere else.Anita has the gift of knowing what to say to you. She makes you feel special and wants to provide a service that you...
Dianne James via Google
a month ago
From my first meeting with Anita, I knew I was in kind, compassionate and professional hands. She dealt with everything with such respect and calmness that I really felt my Dad was being so lovingly looked after before the funeral and I was being guided and supported in making any decisions. She kept me informed during the process and every me...
Jane Thomson via Google
2 weeks ago
Very professional and kind and caring. At such a difficult time it was good to have someone who was understanding and gave great attention to detail. Everything went smoothly on the day of the funeral and we were able to give my husband a fitting send off.
Ruth Davies via Google
3 months ago
We were so impressed by the caring and thoughtful service that we received. We were guided gently through the whole process, getting advice and support while feeling free to choose exactly what we wanted. The whole process was seamless. I can't recommend James & Thomas and Anita highly enough.
Katie Kelly via Google
4 months ago
I felt immensely lucky that Anita looked after my mum after she passed. Her team who arrived when my mother died were respectful and kind. Anita was always gentle, supportive and efficient, making an awful time bearable with the right words and suggestions at the right moments. She lead us gently through the choices we had, and was equally helpf...
