The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
James and Thomas Funeral Directors was founded in 1892.
Our dedicated teams at our Woking funeral homes are committed to creating tailored funerals that reflect the unique life of your loved one.
We can be contacted 24 hours a day, by telephone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements.
Where can I find a full list of your prices and service options?
When my mum passed away after a short illness it was an incredibly upsetting and sad time. Angie from James and Thomas Funeral Directors in New Haw arranged the funeral for me and she was absolutely fantastic. I can't express how grateful I am for everything she did and how calmly and professionally she handled everything. She's a very caring ...
Julie Marsden via Google
3 weeks ago
Angie and colleagues arranged everything in a professional manner. My family were all satisfied with the service provided.
david amato via Google
3 months ago
Mum and I would highly recommend the lovely team at James & Thomas Funeral Directors New Haw. They helped us through Dad’s funeral every step of the way in a professional and caring manner - nothing was ever too much trouble for them. A big thank you to you all.
Janet Robinson via Google
a year ago
Following the death of my Mother, we contacted James & Thomas to arrange the funeral. Donna was very kind, understanding & patient & we were very happy with the way our wishes were carried out. We were guided through a very difficult time & were able to arrange a fitting tribute to my Mother, this was entirely due to the time & care taken by Don...
Alex London via Google
2 years ago
After arranging the funeral for my late Uncle Keith, myself and family would highly recommend James and Thomas Funeral Directors and in particular Donna at the New Haw branch.Although my Uncle had already made some plans, we did not know where to start. But after our first meeting with Donna, our minds were put at ease. Through what was already ...
