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Matthew A Potts and Sons will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Matthew A Potts and Sons will call you back.
Free, no obligation. We'll pass your number to the director.
Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Matthew A Potts and Sons is a family-run funeral directors based in Knutsford, Cheshire, serving the local community and surrounding areas with care, compassion, and dedication. Founded by Matthew A Potts, who first discovered his calling to the funeral profession at the age of 14, the practice brings over 40 years of experience and a genuine passion for supporting families through bereavement. Matthew holds the National Association of Funeral Directors Diploma in Funeral Directing, which he achieved on his 23rd birthday.
The business truly lives up to its name, with Matthew's wife Melanie serving as company secretary and their sons Jacob and Sam actively involved in day-to-day operations. Jacob acts as Matthew's right-hand man, handling office and computer duties, while Sam forms part of the on-call team for nights and weekends. Daughter Rachael has also shown a keen interest in the profession.
Operating from 4B Wellington Close on the Parkgate Industrial Estate in Knutsford, the firm is available 24 hours a day, seven days a week, and prides itself on offering honest, discreet, and compassionate guidance to every family they serve. Their motto, "Our Family Serving Yours," reflects the personal and heartfelt approach at the core of everything they do.
"His approach, kindness and gentle manner made everything easier to deal with at such an emotional time. I have used Matthew before and can strongly recommend his service."
— Linda Holmes (about Matthew)
"The support and professionalism shown throughout the whole experience of planning my first funeral for my dad was unmatched. I couldn't recommend enough."
— Georgina Bland (about Matthew)
"They went above and beyond to make the day go smoothly and we are forever grateful for what they did for us. We cannot thank Matthew enough."
— Sally Shepherd (about Matthew)
"He really does offer a 24-hour service, I could contact him outside office hours, and nothing was too much trouble. Matthew gently reminded me of things I had overlooked. Matthew is a professional perfectionist."
— A B (about Matthew)
"Matthew took all our stress away, nothing was ever too much trouble for him. Matthew's kindness and compassion was so genuine and I can't thank him enough for making this sad and difficult time easier for us."
— Beverley Mcdonald (about Matthew)
"Your kindness, sincerity and gentle manner made everything easier to deal with at such an emotional time. You advised us when we were lost, you listened and cared and took care of every single detail. Your professionalism, integrity and dignity on the day shined through, we cannot thank you enough."
— Mark Ainsbury (about Matthew)
Jacob Potts
Assistant Funeral Director / Office Manager
Matthew's eldest son, Jacob has been involved in the profession since school and is now Matthew's right-hand man, respo…
Matthew A Potts
Funeral Director / Owner
"Your kindness, sincerity and gentle manner made everything easier to deal with at such an emotional time. You advised u…"
Melanie Potts
Company Secretary
Born and raised in Knutsford, Melanie has supported Matthew in his work on many occasions and now handles day-to-day of…
Rachael Potts
Team Member
Matthew and Melanie's youngest child and only daughter, Rachael has shown a keen interest in the family funeral busines…
Sam Potts
On-Call Team Member
Matthew's youngest son, Sam is part of the on-call team for nights and weekends, eager to learn all aspects of the busi…
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Get in touch
Call 01565 650455We'll call you back
Matthew A Potts and Sons will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Matthew A Potts and Sons will call you back.
Free, no obligation. We'll pass your number to the director.
You've completed of 18 steps on the bereavement checklist.
Continue your checklist18 things to sort when someone dies — keep track so nothing gets missed.
See the full checklist
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Serving families in KNUTSFORD and the surrounding area
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