Miles and Daughters Funeral Directors

I just wanted to say how grateful I am for the support I received from the Caversham branch. During a very difficult and emotional time, the team made the whole process feel a little easier. I’d especially like to mention Nikki. I honestly couldn’t have been in better hands. She was caring, patient and clear in her communication, and I always felt listened to and supported. That meant a lot. Lisa was also very professional during the service. She had a calm, reassuring presence and handled everything with dignity and care. Thank you to everyone at the branch for treating everything and everyone with respect.

I wanted a family based firm to handle my wife's funeral. Miles & Daughters fit that requirement perfectly. The arrangements were flawless and all our friends and relatives commented on what a perfect event it was to celebrate her life. Lucie did a great job in co-ordinating the whole process from identifying the perfect Celebrant to producing a beautiful Order of Service and on the day their team was polite, efficient and caring. I would like to highlight the Funeral Conductor, Lisa, as she was of great support to the family after the event and spent time to talk to all the attendees and ensure that we wanted for nothing. Thank You

I on behalf of my mother and brothers would like to express my sincere thanks for the kindness and compassion shown to our family following the loss of our beloved husband and dad . Nikki guided and advised us during our initial meeting and was on hand for any queries before the day of the funeral. All staff on the day were very professional, kind and patient and ensured the service ran smoothly and with dignity Finally a huge thank you to Colin Hawkins the celebrant who was absolutely amazing and ensured the service was a fitting tribute to our loved one . Michele Ward nee Hunter

We chose Miles and Daughters in Reading to look after Dad's funeral having read the many positive reviews on their website. Lisa looked after us so well and offered us valuable advice, support and guidance. Lisa made us feel very comfortable as soon as we walked through the door: when discussing the arrangements she listened very carefully to the type of service that we wanted and she made some very thoughtful and appropriate suggestions. The funeral service was everything that we could have wished for and Lisa's warm smile made me feel at ease on an emotional day. Our family and friends were very complimentary about the warmth and empathy shown throughout the service by Inger and the whole day went very smoothly for which we are very grateful. If you are reading this and wondering which funeral director to choose then I would have no hesitation in recommending this company to you.

My wife had been ill for many years with Dementia and was deteriorating quite quickly and so in the Spring of 2022 I decided to look into pre-paid funeral plans for my wife and for myself. I contacted another funeral director first who was less than helpful. However my initial phone conversation with Lisa, at Miles and Daughters, Caversham, was lovely. She was instinctively kind and compassionate. She invited me to come into the funeral home to meet her and talk about things. There, I was made to feel welcome and comfortable. Lisa was truly interested in Sue as a person and in us as a couple. I immediately felt that I was in the company of a friend. She listened to all the thoughts and ideas that I had for our funerals, that would make them personal and individual to us. She guided me and helped me to find exactly the right touches and special things that were exactly right for us. On the night that my wife died, in a Nursing home, I rang Lisa as we had arranged. She was away but was still on call. She was so lovely to me and arranged for her staff to come to the Nursing home and for Sue to be taken into the care of the team at Miles and Daughters. When Lisa returned we met several times as we carefully worked through all of the arrangements. The Service booklet that Lisa put together, based on what I had planned, was absolutely perfect and beautiful. I was able to go to see Sue and Lisa had washed her hair and helped her to look her beautiful self. I was not at any point anxious about how things would be on the day of the funeral. I knew I was in the hands of Lisa and her team and in a quiet, calm and professional way they knew exactly what they were doing. Therefore everything ran so smoothly and exactly as I wanted it to be. I want to stress how at every step of the way, my deceased wife and myself were cared for with respect and dignity. This was real and genuine and I felt so loved. All of this meant that my wife’s funeral or rather ‘Celebration of Life’ left me, and everyone else who attended, feeling proud and happy that we had been able to say Goodbye in a way that was perfect for this person that we loved. I cannot speak highly enough, or recommend highly enough, Lisa and her team . They are wonderful and go way above and beyond what you might expect. As I said at the beginning, I pre-arranged a funeral for me too. I have no relatives. But it doesn’t matter, because taking me to my final resting place are going to be people who really care. Thankyou.