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Losing someone you love is the most painful experience imaginable, and when my beloved brother-in-law passed away, the world felt like it had crumbled. But in the middle of that heartbreak, Serenity Funeral Home became a pillar of strength, comfort, and compassion for my sister and the family. From the very first phone call, my sister was met with such warmth and understanding. Scott & Katy treated her with the utmost care, dignity, and respect. They were not just professional; they were genuinely kind human beings who cared deeply about what she was going through. They looked after my brother-in-law with so much love and reverence. It gave us such comfort knowing he was in the hands of people who truly valued and respected him. The attention to detail, the thoughtfulness in every step, and the calm, gentle way they guided my sister through every decision, we will never forget it. But what stood out most was how they supported my sister. She was completely devastated, and Serenity held her through every moment. Whether it was a comforting word, a quiet presence, or just being there when she needed someone—they showed such deep compassion that it honestly felt like they were part of our family. The funeral itself was absolutely beautiful—dignified, meaningful, and filled with love. Everything was done with such grace. It was a true reflection of the man she loved so much. To say Serenity went above and beyond doesn’t even begin to cover it. Katy & Scott are exceptional at what they do, but more importantly, they are extraordinary people. Thank you, from the bottom of our hearts, for being there in the worst time of our lives and for helping us say goodbye in the most beautiful way possible. You are a true blessing.

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Katy and Scott make what is an extremely difficult time a little easier by taking all of the stress of planning a funeral out of our hands. We decided on a burial for our infant daughter and Katy and Scott made every step simple, and as tailored to our needs and quirky personalities, along with their suggested celebrant Sophie, who was a perfect choice for a little girl's funeral. Scott was great at knowing what to say and how to break the ice when the tension was a bit much, and Katy looked after our baby like any auntie would, with so much love and care as if she were still with us. We will be forever grateful for Serenity and will be recommending them to anyone who has lost a loved one.