Serenity Funeral Service Ltd — Funeral Director in St. Neots | 5★ 31 Reviews | NAFD
Serenity Funeral Service Ltd

Serenity Funeral Service Ltd

5
(31 reviews)
Unit 8, College Farm, Duloe, St. Neots, Cambridgeshire, PE195HQ
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Question of 3

Did the person who died own a property?

Including any property in their name, even if jointly owned.

Were there savings, investments, or other assets?

Bank accounts, shares, pensions, or valuables above a few thousand pounds.

Was there a will?

Even if you're not sure where it is, knowing one exists can change the process.

About

Serenity Funeral Service is an independent funeral directors located at Unit 8, College Farm, Duloe, St Neots, Cambridgeshire. They serve families across Huntingdonshire, Cambridgeshire, Bedfordshire, and Peterborough, and are available 24 hours a day, 7 days a week to provide support and guidance during life's most difficult moments.

The business is run by Scott and Katy, a dedicated team with a combined 16 years of experience in the funeral profession. Scott, with over 13 years in the industry, was inspired to enter the profession following the passing of his own grandmother, and has since cared for hundreds of families, including assisting with repatriations in and out of the United Kingdom. Katy's passion for the profession began during a college work placement, and she returned to funeral care in 2021 driven by her empathetic nature and commitment to supporting families.

Serenity Funeral Service prides itself on offering bespoke, personalised funeral arrangements, ensuring every farewell is as unique as the person being honoured. Their services include attended and unattended funerals, simple direct cremations, funeral horse and carriage, pre-arranged funeral planning, and a range of memorial products. They are members of the National Association of Funeral Directors and the Association of Green Funeral Directors.

What families say

"Scott and Katy managed to tailor a bespoke service that was so profoundly fitting for the very special person we lost, perfectly capturing their spirit and character. Their expertise made a world of difference, guiding us during such a raw and emotional time."

— Jay Heal (about Scott & Katy)

"They called the day before to make sure we were ok and went through the ceremony from start to finish so we knew what to expect. Nothing was too much trouble and they listened to everything my sister and I wanted for our mum."

— Damian Ratcliffe (about Scott & Katy)

"The best thing for me when having Scott and Katy help us out is that it truly feels that you and your loved ones are truly their number one priority. The passion they have for what they do oozes out of them — and honestly you'd be a fool to choose anyone else."

— Callum Page (about Scott & Katy)

"In the middle of that heartbreak, Serenity Funeral Home became a pillar of strength, comfort, and compassion. They held my sister through every moment — whether it was a comforting word, a quiet presence, or just being there when she needed someone. It honestly felt like they were part of our family. You are a true blessing."

— Danielle Ward (about Scott & Katy)

"Katy looked after our baby like any auntie would, with so much love and care as if she were still with us. Scott was great at knowing what to say and how to break the ice when the tension was a bit much. We will be forever grateful for Serenity."

— Holly Pearce (about Scott & Katy)

"Losing my beautiful fiancé felt like my whole world collapsed in front of me. Scott and Katy didn't just arrange the funeral — they held me up when I didn't feel strong enough to stand. They treated my beautiful Less with such dignity, care and respect, and that will stay with me forever. If you ever find yourself in the unimaginable position of needing a funeral director, look no further as they will love you like their own family."

— Nicola Ward (about Scott & Katy)

Katy

Katy

Funeral Director

Katy's journey in the funeral industry began during a college work placement, and she returned to the profession in 202…

Scott

Scott

Funeral Director

With over 13 years of experience, Scott was inspired to enter the funeral profession following the passing of his belov…

Services Available

Attended Burial
Attended Cremation
Funeral Arrangements

Reviews

C

Cindy Blease

a month ago

5

There aren't enough words to thank Scott and Katy for the care and compassion they showed to our mum and family on the passing of our dad, Dave. Nothing was too much trouble, from the respectful and dignified way our dad was collected to his final journey to the crematorium. Scott kept us informed and guided us every step of the way, making sure Dad's funeral was just how he wanted it and it was, it was a celebration full of love for a well loved, special man Thank you Scott and Katy for the exceptional and compassionate way you have in supporting families, right down to the finest details at what is one of the most difficult and emotional time of their lives We can't recommend Scott and Katy enough, if you want your loved one to have that very special, loving and caring send off, please speak to these two very amazing people

C

Caroline Dennis

a month ago

5

I don’t really know where to start, we sadly lost my Dad and we chose Serenity to look after Dad, Scott was absolutely amazing as were all of his team, Dad had already told us lots of touches he wanted when his time came and Scott and Katy made sure and went over and above to make sure Dad had everything he had asked for, they are such a caring and thoughtful team, Dad had such a wonderful send off and that is all thanks to this wonderful team, I honestly can’t thank each and everyone of you enough, everything on the day was absolutely perfect and we had many compliments from those there at how lovely Scott was and how well he looked after our family, thank you all from the bottom of my heart ❤️

N

Nicola Ward

2 months ago

5

Losing my beautiful fiancé felt like my whole world collapsed in front of me. I was lost, scared, overwhelmed, and completely out of my depth. I had never had to arrange a funeral before and I had absolutely no idea where to start. From my very first phone call with Scott I felt a small sense of calm in the middle of complete chaos. When Scott and Katy came to my home to arrange everything, they brought not just professionalism, but warmth, compassion and genuine care. They guided me step by step, explained everything clearly, and never once made me feel rushed or pressured. From the moment they walked through my door, to the day of the funeral, and even now afterwards, their support and reassurance has never wavered. They treated my beautiful Less with such dignity, care and respect, and that will stay with me forever. Scott and Katy didn’t just arrange the funeral they held me up when I didn’t feel strong enough to stand. I will never forget what they did for us, and I will be forever grateful. If you ever find yourself in the unimaginable position of needing a funeral director, look no further as they will love you like their own family. Thank you

D

Debbie Broadhurst

2 months ago

5

From collecting my beloved husband Lee Broadhurst, to the actual funeral. Serenity dealt with everything with care, compassion and professionalism. Katie and Scott are so able to read the room and with their vast knowledge able to guide you to have the best send off you can give your loved ones. Cannot praise them highly enough. Debbie Broadhurst

S

Sabrina Nivin Kumar

3 months ago

5

Highly recommended company. Everything was handled with such care and professionalism by Scott and Katy during a time when my family and I were grieving the sudden loss of our late father. They offered us genuine comfort and reassurance, taking the weight off our shoulders by guiding us through every step of the process. I had no knowledge of how to prepare a funeral or how to register a death, and Scott was incredibly calm and patient in explaining how everything worked. On the day of the ceremony, our guests told us how beautifully everything was arranged and what a lovely tribute it was for my dad. Thank you once again, Scott and Katy, for your compassion and support.

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