Serenity Funeral Service Ltd — Funeral Director in St. Neots | 5★ 33 Reviews | NAFD
Serenity Funeral Service Ltd

Serenity Funeral Service Ltd

5
(33 reviews)
Unit 8, College Farm, Duloe, St. Neots, Cambridgeshire, PE195HQ
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Pricing

Attended Burial

£2,180

Attended Cremation

£1,295

Welcome back

Question of 3

Did the person who died own a property?

Including any property in their name, even if jointly owned.

Were there savings, investments, or other assets?

Bank accounts, shares, pensions, or valuables above a few thousand pounds.

Was there a will?

Even if you're not sure where it is, knowing one exists can change the process.

About

Serenity Funeral Service is an independent funeral directors located at Unit 8, College Farm, Duloe, St Neots, Cambridgeshire. They serve families across Huntingdonshire, Cambridgeshire, Bedfordshire, and Peterborough, and are available 24 hours a day, 7 days a week to provide support and guidance during life's most difficult moments.

The business is run by Scott and Katy, a dedicated team with a combined 16 years of experience in the funeral profession. Scott, with over 13 years in the industry, was inspired to enter the profession following the passing of his own grandmother, and has since cared for hundreds of families, including assisting with repatriations in and out of the United Kingdom. Katy's passion for the profession began during a college work placement, and she returned to funeral care in 2021 driven by her empathetic nature and commitment to supporting families.

Serenity Funeral Service prides itself on offering bespoke, personalised funeral arrangements, ensuring every farewell is as unique as the person being honoured. Their services include attended and unattended funerals, simple direct cremations, funeral horse and carriage, pre-arranged funeral planning, and a range of memorial products. They are members of the National Association of Funeral Directors and the Association of Green Funeral Directors.

What families say

"I don't think anyone else would have made our beautiful Mum's last day so special. Scott and Katy have a way of making you feel like family. At potentially the worst time of your life, saying goodbye to a loved one, this whole experience was exactly how it should have been."

— Charlotte Lancaster (about Scott & Katy)

"From my very first phone call with Scott I felt a small sense of calm in the middle of complete chaos. From the moment they walked through my door, to the day of the funeral, and even now afterwards, their support and reassurance has never wavered."

— Nicola Ward (about Scott)

"She was completely devastated, and Serenity held her through every moment. Whether it was a comforting word, a quiet presence, or just being there when she needed someone — they showed such deep compassion that it honestly felt like they were part of our family."

— Danielle Ward (about Scott & Katy)

"It never once felt like it was about money. It felt like they genuinely cared and truly wanted to help me through one of the hardest moments of my life. That personal, human touch is something I will never forget."

— Dil Ashok (about Scott & Katy)

"Katy looked after our baby like any auntie would, with so much love and care as if she were still with us. Scott was great at knowing what to say and how to break the ice when the tension was a bit much. We will be forever grateful for Serenity."

— Holly Pearce (about Scott & Katy)

"Scott and Katy didn't just arrange the funeral — they held me up when I didn't feel strong enough to stand. They treated my beautiful Less with such dignity, care and respect, and that will stay with me forever. If you ever find yourself in the unimaginable position of needing a funeral director, look no further as they will love you like their own family."

— Nicola Ward (about Scott & Katy)

Katy

Katy

Funeral Director

Katy's journey in the funeral industry began during a college work placement, and she returned to the profession in 202…

Katy

Katy

Funeral Professional

Katy's journey in the funeral industry began during a college work placement, and she returned to the funeral professio…

Scott

Scott

Funeral Director

With over 13 years of experience, Scott was inspired to enter the funeral profession following the passing of his belov…

Scott

Scott

Funeral Professional

"From my very first phone call with Scott I felt a small sense of calm in the middle of complete chaos. From the moment …"

Services Available

Attended Burial
Attended Cremation
Funeral Arrangements

Reviews

C

Charlotte Lancaster

a month ago

5

I am so glad we were told about Serenity Funeral Services because I don’t think anyone else would have made our beautiful Mum’s last day so special. Scott and Katy have a way of making you feel like family. Your voice and opinion matters and that special day is completely up to you. They are flexible but also hold so much knowledge that all your questions will be answered to put you at ease. Arranging a visit to see your loved one is the easiest and best part, the office and room environment is so warm and homely that jt helps to make you relaxed and comfortable. The personalities of both Scott and Katy are brilliant and they bounce off each other to cater for all types of family members. Humours, professional, caring, compassionate. At potentially the worst time of your life, saying goodbye to a loved one, this whole experience was exactly how it should have been. They can also sort out keepsakes for you after a cremation, and there are options to suit everyone. Thank you so much for everything ❤️🌟

C

Cindy Blease

2 months ago

5

There aren't enough words to thank Scott and Katy for the care and compassion they showed to our mum and family on the passing of our dad, Dave. Nothing was too much trouble, from the respectful and dignified way our dad was collected to his final journey to the crematorium. Scott kept us informed and guided us every step of the way, making sure Dad's funeral was just how he wanted it and it was, it was a celebration full of love for a well loved, special man Thank you Scott and Katy for the exceptional and compassionate way you have in supporting families, right down to the finest details at what is one of the most difficult and emotional time of their lives We can't recommend Scott and Katy enough, if you want your loved one to have that very special, loving and caring send off, please speak to these two very amazing people

C

Caroline Dennis

2 months ago

5

I don’t really know where to start, we sadly lost my Dad and we chose Serenity to look after Dad, Scott was absolutely amazing as were all of his team, Dad had already told us lots of touches he wanted when his time came and Scott and Katy made sure and went over and above to make sure Dad had everything he had asked for, they are such a caring and thoughtful team, Dad had such a wonderful send off and that is all thanks to this wonderful team, I honestly can’t thank each and everyone of you enough, everything on the day was absolutely perfect and we had many compliments from those there at how lovely Scott was and how well he looked after our family, thank you all from the bottom of my heart ❤️

N

Nicola Ward

2 months ago

5

Losing my beautiful fiancé felt like my whole world collapsed in front of me. I was lost, scared, overwhelmed, and completely out of my depth. I had never had to arrange a funeral before and I had absolutely no idea where to start. From my very first phone call with Scott I felt a small sense of calm in the middle of complete chaos. When Scott and Katy came to my home to arrange everything, they brought not just professionalism, but warmth, compassion and genuine care. They guided me step by step, explained everything clearly, and never once made me feel rushed or pressured. From the moment they walked through my door, to the day of the funeral, and even now afterwards, their support and reassurance has never wavered. They treated my beautiful Less with such dignity, care and respect, and that will stay with me forever. Scott and Katy didn’t just arrange the funeral they held me up when I didn’t feel strong enough to stand. I will never forget what they did for us, and I will be forever grateful. If you ever find yourself in the unimaginable position of needing a funeral director, look no further as they will love you like their own family. Thank you

D

Debbie Broadhurst

4 months ago

5

From collecting my beloved husband Lee Broadhurst, to the actual funeral. Serenity dealt with everything with care, compassion and professionalism. Katie and Scott are so able to read the room and with their vast knowledge able to guide you to have the best send off you can give your loved ones. Cannot praise them highly enough. Debbie Broadhurst

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