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You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Susan Whymark Funeral Service will call you back.
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Susan Whymark Funeral Service is an independent, family-run business serving the Harleston community in Norfolk. The Harleston branch was opened in 2011 by Susan Whymark, who first became a funeral director in 1996 and founded the company in Eye with her mother Dianne in 2004. Susan gained her National Association of Funeral Directors diploma in 1998 and has built a trusted, compassionate service rooted in personal values rather than corporate pressures.
The team at Susan Whymark Funeral Service understands that bereavement is a confusing and distressing time, and their aim is to make the funeral arranging process as straightforward and stress-free as possible. They can assist families with every aspect of a funeral, from ordering flowers and printing orders of service to providing bereavement support. The business is a fully accredited member of both the National Association of Funeral Directors (NAFD) and SAIF, adhering to a strict code of conduct.
Susan Whymark Funeral Service operates a 24-hour service, seven days a week, and takes great care over every detail to ensure each funeral passes smoothly and with dignity. They offer a calm, sensitive, and personal approach, always ready to listen and accommodate the individual needs of each family.
"The whole process was handled with complete care and empathy. I felt completely supported throughout, and they were on hand to provide some further support for a memorial event later. They helped to make a difficult time much, much easier."
— Ben Harding
"We held a small intimate gathering in Susan's funeral room which was beautiful and it was just mum to a tee — nothing flashy, just simple, so we were able to say goodbye in private. God was already there with us at the funeral parlour that day. Please don't bother going anywhere else — I did look around before going to Susan and I wished I hadn't bothered!"
— Juliette Bendell (about Susan)
"My 8 year old son passed away in September 2019 and we were recommended Susan Whymark — my goodness did she and her colleagues bend over backwards for us. They are such an understanding and sympathetic service, also unique in what you want. They tailored our sons service. I can not recommend them enough!"
— Nicky Goodwin (about Susan)
"When my mum passed away suddenly and I was all alone Susan and the team were only too kind they went above and beyond for myself. I became quite unhappy within myself and Susan and her team were only too happy to have my back that they got in touch with a bereavement charity who then offered 6 months of therapy. This parlour genuinely cares and has a heart. I will never forget the service and help they gave me at the most saddest time of my life."
— Juliette Bendell (about Susan)
Cathy Cunningham-Elliott
Team Member
Dave Banks
Team Member
Dave Goodey
Team Member
Dennis Frankland
Team Member
Ian Patrick
Team Member
Jack Francis
Team Member
Joanne Rowe
Team Member
Louise Wiseman
Team Member
Mandy Porter
Team Member
Mark Underwood
Team Member
Pete Richardson
Team Member
Sandra Smith
Team Member
Simon Gillings
Team Member
Simon Gillings
Operations Manager
Simon joined the company in 2025, originally from Palgrave, and is a member of the out of hours on call team.
Simon Leggett
Team Member
Steve Woolner
Team Member
Susan Whymark
Owner and Funeral Director
"When my mum passed away suddenly and I was all alone Susan and the team were only too kind they went above and beyond f…"
Susan Whymark
Funeral Director & Founder
"When my mum passed away suddenly and I was all alone Susan and the team were only too kind they went above and beyond f…"
William Forewell
Team Member
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Get in touch
Call 01379851253We'll call you back
Susan Whymark Funeral Service will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Susan Whymark Funeral Service will call you back.
Free, no obligation. We'll pass your number to the director.
You've completed of 18 steps on the bereavement checklist.
Continue your checklist18 things to sort when someone dies — keep track so nothing gets missed.
See the full checklist
Find trusted, NAFD-accredited funeral directors serving Harleston, Norfolk. All members follow a strict Code of Practice, giving your family professional care and complete peace of mind.
Find trusted, NAFD-accredited funeral directors in Attleborough, Norfolk. Every listed director meets strict professional standards, giving your family the care and peace of mind you deserve.
Find trusted, NAFD-accredited funeral directors in Norwich, Norfolk. All 10 listed members follow a strict Code of Practice, giving your family genuine peace of mind at the hardest of times.
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