The Heartfelt Funeral Company — Funeral Director in London | 5★ 16 Reviews | NAFD

The Heartfelt Funeral Company

5
(16 reviews)
161 Green Lanes, London, None, N134SP
Visit website
NAFD Verified Directions
Welcome back

Question of 3

Did the person who died own a property?

Including any property in their name, even if jointly owned.

Were there savings, investments, or other assets?

Bank accounts, shares, pensions, or valuables above a few thousand pounds.

Was there a will?

Even if you're not sure where it is, knowing one exists can change the process.

About

We are a funeral director in dedicated to helping your family when in need. For more information please contact us.

What families say

"I'd like to say a special thanks and highly recommend Chloe and her team at Heartfelt - very professional, sensitive, and showed great patience with a sometimes difficult family."

— Thomas Moss (about Chloe)

"Graham, Dawn, and the entire team took care of my friend's wishes with dignity and respect throughout the whole process. The staff are genuinely compassionate and took care of every detail. Ciaran and his team fulfilled my friend's wishes exactly as he wanted."

— Ezra Schwalger-Jackson (about Graham)

"Graham was compassionate, professional, and attentive to every detail. He guided us through the entire process with kindness and understanding, ensuring that everything was arranged perfectly and that our loved one received the beautiful farewell she deserved."

— Jembalina Delle Donne (about Graham)

"I am deeply grateful to The Heartfelt Funeral Company because they did a beautiful farewell to my loving husband. From the welcome in the first meeting I understood that I was in the right place. Everyone who attended the service told me it was an unforgettable and solemn celebration."

— Cannon Fodder TV (about Graham)

"A special thank you goes to Keiran, our funeral director on the day, whose kindness, compassion, and calm reassurance were a great comfort to our family. His genuine care and support helped make a very emotional day much easier to navigate. Every member of the team went above and beyond, and we will always be grateful for the respect, compassion, and professionalism shown to our family."

— Jembalina Delle Donne (about Keiran)

"I woke up on Friday knowing it would be the saddest day of my life, but as soon as I saw Craig approaching our hotel ahead of the hearse I knew I'd done my brother proud. Craig and the team are incredibly gifted in what they do - a true calling. They took what I anticipated would be a difficult day and turned it into a day I will treasure forever."

— Anna B (about Craig)

Services Available

Attended Burial
Attended Cremation
Funeral Arrangements

Reviews

v

vashti blair

a month ago

5

I would definitely recommend using the Heartfelt funeral company. Graham was sympathetic, professional and very thorough. Gave my family and I the supported we needed during this difficult time. Kieran and his team were also very kind, professional and reassuring during the funeral service. I am forever grateful. Using a family owned business felt more personal compared to talking with bigger companies. Our questions were answered promptly, no matter how big or small. When we were stuck on a decision we weren’t rushed and even given some suggestions. All round great care. Thank you so much to those that helped us at The Heartfelt Funeral Company.

E

Ezra Schwalger-Jackson

a month ago

5

Incredible, kind service. Graham, Dawn, and the entire team took care of my friend's wishes with dignity and respect throughout the whole process. The staff are genuinely compassionate and took care of every detail. They were efficient, reliable, and completely trustworthy. The burial was carried out beautifully, and Ciaran and his team fulfilled my friend's wishes exactly as he wanted. I couldn't recommend Heartfelt Funeral Company more highly. Thank you all so very much for your kindness, professionalism, and support.

J

Jembalina Delle Donne

2 months ago

5

We cannot thank Graham and the team enough for the exceptional care and support they provided during one of the most difficult times in our lives. From the very beginning, Graham was compassionate, professional, and attentive to every detail. He guided us through the entire process with kindness and understanding, ensuring that everything was arranged perfectly and that our loved one received the beautiful farewell she deserved. A special thank you also goes to Keiran, our funeral director on the day, whose kindness, compassion, and calm reassurance were a great comfort to our family. His genuine care and support helped make a very emotional day much easier to navigate. We would also like to thank the limousine driver, who was respectful, courteous, and professional throughout the day, ensuring our family was looked after with dignity and care. The service we received was outstanding from start to finish. Every member of the team went above and beyond, and we will always be grateful for the respect, compassion, and professionalism shown to our family. We would highly recommend their services to anyone looking for a funeral director who truly cares.

B

Barbara Reynolds

2 months ago

5

Graham, was exceptional, in his approach towards us. It was a pleasure, having his help with our late brother Lester Cadien, he put us in touch with the right people, whom conducted the service, everyone enjoy the service given. Thank you for everything.

C

Charlotte Dardenne

3 months ago

5

Very beautiful funeral and kind service people. Having a family owned funeral company to organise your loved ones can make any funeral personal

How would you rate your experience?

Take a moment to reflect on the care you received

Not displayed publicly — used for verification only

Tell us a little more

This helps other families understand your experience

Your review

Share what your experience was like — other families will read this when choosing a funeral director

characters — please write a little more

Thank you for sharing your experience

Your review will appear on this page once verified. This usually takes 1–2 days.

Helpful Guides

Other funeral directors nearby

Serving families in London and the surrounding area