The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Five stars are not nearly enough! Thorne Leggett are without doubt the best when it comes to giving a first class and beyond service. We have known the "firm" for many years and can honestly say they just keep getting better. Sam arranged my husband's brother, Russell Mantle's funeral, and the 9th of June was a day to remember. There was s...
Sue Mantle via Google
9 months ago
From the first phone, we were in good hands, Emilie and Anghus were so kind and understanding. They made a difficult and sad time into a wonderful celebration of life for my Father, we cant thank them enough for the attention to detail, and the seamless way the funeral happened.
Sharron Probert via Google
8 months ago
All staff professional, polite, understanding and helpful when talking face to face, via telephone or email. Dad's funeral arrangements from setting up his plan to the actual funeral dealt with great respect and dignity.
Alison Glass via Google
2 years ago
Thorne Leggett staff, especially Laura are amazing! She made a sad solemn occasion positive and bearable. All questions were answered, all request adhered to and always with empathy and understanding. Highly recommended ,Thank you from the Griffith family.
BajanPearl via Google
10 months ago
Anghus was excellent, from the very first phone call which was of an urgent nature, and throughout the whole ongoing process. He understood our requirements and acted accordingly.
Andrew Goffin via Google
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