WRR Pugh & Son — Funeral Director in SHREWSBURY | 5★ 369 Reviews | NAFD
WRR Pugh & Son

WRR Pugh & Son

5
(369 reviews)
87 Whitchurch Road, SHREWSBURY, SHROPSHIRE, SY14EE
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Question of 3

Did the person who died own a property?

Including any property in their name, even if jointly owned.

Were there savings, investments, or other assets?

Bank accounts, shares, pensions, or valuables above a few thousand pounds.

Was there a will?

Even if you're not sure where it is, knowing one exists can change the process.

About

WRR Pugh & Son is an independent, fourth-generation family-owned funeral directors based in Shrewsbury, Shropshire, established in 1890 and serving the local community for over 135 years. The branch at 87 Whitchurch Road, Shrewsbury, is part of a long-standing business with a reputation for excellence, compassion, and complete transparency in all aspects of funeral care. As a recognised and respected member of the National Association of Funeral Directors (NAFD), WRR Pugh & Son upholds the highest standards of service and professionalism.

The team at WRR Pugh & Son is available 24 hours a day, 7 days a week, 365 days a year, ensuring families always have someone to turn to at the most difficult of times. Their approach is entirely flexible and bespoke, allowing families to personalise every aspect of the funeral service to create a meaningful and unique tribute that truly honours their loved one.

WRR Pugh & Son prides itself on offering complete pricing transparency with no hidden costs, including no extra charges for out-of-hours attendance, home arrangements, or services outside the Shrewsbury area. The business also offers a payment spreading option through their partnership with Funeral Safe, helping ease the financial burden for families at a challenging time.

What families say

"A special thank you to Wendy who dealt with our family. We couldn't have asked for anything more from them."

— Helen Wagstaff (about Wendy)

"They treated both our family and dad with the utmost dignity and respect."

— Jeff Watkins (about Stuart)

"At such a difficult time, Pugh's helped us feel more at ease. Paul's communication and empathy has been excellent. He understood what we wanted and gave guidance and support when we needed it."

— jessica (about Paul)

"After the unexpected death of my husband WRR Pugh acted with sensitivity and professionalism at all times. Nothing was too much trouble."

— Hester Greenwood (about Paul)

"Mum's funeral was exactly as she would have wanted - we feel very comforted knowing that we gave her the send-off she would be proud of."

— Kathryn Watts (about Paul)

"Stuart made the whole process smooth and seamless, managed every element of the arrangements whilst ensuring that all of our wishes were met and we were able to give dad a really great send off whilst grieving ourselves."

— Jeff Watkins (about Stuart)

Andrew Emmerson

Andrew Emmerson

Funeral Operative

Andrew Emmerson is a Funeral Operative at WRR Pugh & Son, providing respectful and attentive support throughout the fun…

Cathy Ellis

Cathy Ellis

Funeral Director

Cathy Ellis is a Funeral Director at WRR Pugh & Son, praised by families for her compassion, professionalism, and work …

Chris Campion

Chris Campion

Funeral Operative

Chris Campion is a Funeral Operative at WRR Pugh & Son, dedicated to supporting families with sensitivity and respect.

Clare Targett

Clare Targett

Receptionist

Clare Targett works as a Receptionist at WRR Pugh & Son, providing a welcoming and supportive first point of contact fo…

H

Helen & Gari Purcell Jones

Company Directors

Helen and Gari Purcell Jones serve as Company Directors of WRR Pugh & Son, overseeing the continued family tradition of…

Ian Davies

Ian Davies

Funeral Operative

Ian Davies is a Funeral Operative at WRR Pugh & Son, supporting the practical aspects of funeral services with dedicati…

Ian McDougall

Ian McDougall

Company Director

Ian McDougall is a Company Director at WRR Pugh & Son, contributing to the leadership and high standards of the firm.

Jamie Jordan-Bailey

Jamie Jordan-Bailey

Funeral Operative

Jamie Jordan-Bailey is a Funeral Operative at WRR Pugh & Son, assisting in the delivery of respectful and professional …

Julianne Hatton

Julianne Hatton

Receptionist

Julianne Hatton is a Receptionist at WRR Pugh & Son, helping to ensure families receive a warm and professional welcome.

Mike Ryder

Mike Ryder

Funeral Operative

Mike Ryder is a Funeral Operative at WRR Pugh & Son, playing an important role in the delivery of compassionate funeral…

Paul O'Brien

Paul O'Brien

Funeral Director

"Mum's funeral was exactly as she would have wanted - we feel very comforted knowing that we gave her the send-off she w…"

Ross Cookson

Ross Cookson

Funeral Operative

Ross Cookson is a Funeral Operative at WRR Pugh & Son, ensuring that every funeral service is conducted with the utmost…

Stuart McDowall

Stuart McDowall

Funeral Director

"Stuart made the whole process smooth and seamless, managed every element of the arrangements whilst ensuring that all o…"

Tim Kear

Tim Kear

Funeral Operative

Tim Kear is a Funeral Operative at WRR Pugh & Son, contributing to the team's high standards of service and care.

Wendy Little

Wendy Little

Funeral Director

"A special thank you to Wendy who dealt with our family. We couldn't have asked for anything more from them."

Services Available

Attended Burial
Attended Cremation
Funeral Arrangements

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