8 Step 8 of 18

Notify their employer or pension provider

Within the first 2 weeks

If the person was working, contact their employer. If they were retired, contact their pension provider. There may be final salary payments or death-in-service benefits.

If the person was employed, their employer may owe:
- Final salary or wages
- Holiday pay
- Death-in-service benefits (often 2-4 times annual salary)

If the person was retired, their pension provider needs to be notified. Depending on the type of pension:
- A spouse or civil partner may be entitled to a survivor's pension
- There may be a lump-sum death benefit
- The State Pension will stop — the DWP handles this through Tell Us Once

Check any paperwork or payslips for the pension provider's details.

What you will need

A death certificate
The person's employer or pension provider details
Their National Insurance number

30 minutes per provider

Previous step

7. Arrange the funeral

Next step

9. Notify utility companies and service providers

Your checklist

You are on step 8 of 18.

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