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Attended Burial
£5,534
Attended Cremation
£1,395
Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Coles Funeral Directors is an award-winning, independent, family-run funeral business serving Cardiff's diverse community from their Birchgrove branch at 2-4 Heathwood Road. As one of the most respected funeral directors in Cardiff, Coles was the first funeral business in Wales to be accredited by the independent body, The Good Funeral Guide, reflecting their long-standing commitment to governance, transparency, and ethical standards.
The Birchgrove team is part of a wider Coles family that prides itself on compassionate, meticulous care, available any time day or night. Their experienced staff — including funeral directors, family support professionals, funeral operatives, and chauffeurs — are all trained to the high standards set by the National Association of Funeral Directors. Whether arranging a traditional burial, cremation, direct cremation, natural funeral, or a bespoke celebration of life, Coles tailors every service to the individual wishes of each family.
At Coles, no detail is too small. From the initial arrangement meeting to aftercare and bereavement support, the team guides families through every step with empathy and professionalism, ensuring every loved one receives a send-off that is truly personal to them.
"They showed my mum so much compassion when she was in their care. They have been amazing before, during and since my mums funeral. They made everything easy and it was personal to us all as a family during such a difficult time."
— Sian Woodward
"With a keen eye for detail and a tremendous caring and personable nature, we couldn't have wished any better for our sad farewell."
— Brad Cole (about Steven Long)
"We felt that as a family we were in full control of her Funeral. Every last detail was carried out and met without hesitation, allowing us to celebrate her life knowing she was in safe hands."
— Paul Valentine
"Particular thanks to Carl Coles and Brad for their wonderful care on the day. Angela was wonderful on our first visit, very caring, but also thoughtful and expedient. They made a very difficult time as straightforward as possible and always had the time, patience and care to offer us; in every phonecall, email and visit."
— Jo Bowen (about Angela)
"Jude guided us through every detail and was patient and so kind especially with my 98 year old Dad."
— Gillian Davis (about Jude)
"We are especially thankful for the respect and care you showed Adrian while he was in your care, which brought our family great comfort. Coles Funeral Directors go above and beyond in every aspect—from the personal attention to the thoughtful gestures that made such a difference during a challenging time."
— Clare Viney
Angela Thomas
Assistant Manager & Funeral Director
"Particular thanks to Carl Coles and Brad for their wonderful care on the day. Angela was wonderful on our first visit, …"
Angela Thomas
Assistant Manager & Funeral Director
"Particular thanks to Carl Coles and Brad for their wonderful care on the day. Angela was wonderful on our first visit, …"
Claire Robertson
Operations Manager
Claire is responsible for overseeing the daily operations of the business: from customer care and quality standards to …
Claire Robertson
Operations Manager
Claire is responsible for overseeing the daily operations of the business, from customer care and quality standards to …
Darren Button
Funeral Director
Darren Button
Funeral Director
Darren is a Funeral Director forming part of the supervisory team at Coles Funeral Directors.
Francesca Coles
Head of Communications
Francesca is responsible for all internal and external communications, ensuring that core values, customer focus, and t…
Francesca Coles
Head of Communications
Francesca is responsible for all internal and external communications and ensuring that the core values, customer focus…
Gareth Coles
CEO
With many years of experience within the funeral industry, Gareth recognises that families need professional guidance w…
Gareth Coles
CEO
With many years of experience within the funeral industry, Gareth recognises that families need professional guidance w…
Marc Thomas
Team Leader
Marc Thomas
Team Leader
Marc serves as Team Leader within the supervisory team at Coles Funeral Directors.
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Get in touch
Call 029 2209 3388We'll call you back
Coles Funeral Directors will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Coles Funeral Directors will call you back.
Free, no obligation. We'll pass your number to the director.
You've completed of 18 steps on the bereavement checklist.
Continue your checklist18 things to sort when someone dies — keep track so nothing gets missed.
See the full checklist
What to wear to a funeral in the UK: traditional expectations, modern dress codes, religious variations, what not to wear, and guidance for children.
The average cost of a funeral in the UK is £4,141. This guide breaks down every fee, explains regional differences, and shows you how to manage costs without compromising dignity.
Direct cremation is the UK's fastest-growing funeral option, typically costing £895–£1,500. This guide explains what it involves, how to arrange one, and who it suits best.
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