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You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Coles Funeral Directors will call you back.
Free, no obligation. We'll pass your number to the director.
Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Coles Funeral Directors is an award-winning, independent, family-run funeral business proudly serving Cardiff's diverse community. Their Llandaff branch is located at 98 Cardiff Road, Llandaff, and is part of a network of four funeral homes across Cardiff. The business was the first funeral company in Wales to be accredited by the independent body, The Good Funeral Guide, and is committed to governance, transparency, and ethical standards.
Led by CEO Gareth Coles and a dedicated team of funeral directors, family support staff, and funeral operatives, Coles prides itself on delivering compassionate, meticulous care at every stage of the funeral process. All staff are trained to high industry standards set by the National Association of Funeral Directors. The team is available any time, day or night, to bring loved ones into their care and guide families through every step of the arrangement process.
Coles offers a comprehensive range of funeral services, including traditional burials, cremations, direct cremations, natural and eco funerals, humanist and civil ceremonies, celebration of life services, and religious funerals. They also provide bespoke funeral packages tailored to individual requirements and budgets, as well as pre-paid funeral plans. Their values centre on reliability, compassion, community focus, and meticulous attention to detail.
"Coles were exceptionally professional, efficient & caring. Mari Hooper from their Family Support Team was exceptionally helpful with all the arrangements, with a special mention also for Darren Button, Funeral Director, and his team on the day."
— Jackie Holder (about Mari Hooper, Darren Button)
"Your service was outstanding with the unusual funeral of Our Biker Wayne Meah — we will certainly be recommending you to many others. Special thanks in particular to Angela and Tony, who were outstanding."
— Paula Hoban (about Angela, Tony)
"Angela made us feel comfortable from day 1 and the organisation of the whole event was very smooth at a time where the family were grieving."
— Rhiannon Hyde (about Angela)
Alex Coles
Family Support Team
Alex is a member of Coles' experienced family support team, providing personal guidance and trusted support from initia…
Angela Thomas
Assistant Manager & Funeral Director
"Angela made us feel comfortable from day 1 and the organisation of the whole event was very smooth at a time where the …"
Claire Robertson
Operations Manager
Claire is responsible for overseeing the daily operations of the business, from customer care and quality standards to …
Darren Button
Funeral Director
Darren is a Funeral Director within the supervisory team at Coles Funeral Directors.
Francesca Coles
Head of Communications
Francesca is responsible for all internal and external communications and ensuring that Coles' core values, customer fo…
Gareth Coles
CEO
With many years of experience within the funeral industry, Gareth recognises that families need professional guidance w…
Jude Davies
Family Support Team
Jude is part of the family support team, helping families navigate difficult times with bereavement support and funeral…
Kim Rees
Family Support Team
Kim is a member of the family support team at Coles Funeral Directors, offering personal guidance and trusted support.
Marc Thomas
Team Leader
Marc serves as Team Leader within the supervisory team at Coles Funeral Directors.
Mari Hooper
Family Support Team
Mari is a member of the family support team at Coles, providing empathetic care and guidance throughout the funeral pro…
Phil Burke
Family Support Team
Phil is part of the family support team, helping families with bereavement support and funeral arrangements.
Rebecca Hughes
Family Support Team
Rebecca is part of the family support team, providing compassionate assistance to families during bereavement.
Sheree Gentles
Family Support Team
Sheree is a member of the family support team, offering empathetic guidance and support throughout the funeral process.
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Get in touch
Call 02922091299We'll call you back
Coles Funeral Directors will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Coles Funeral Directors will call you back.
Free, no obligation. We'll pass your number to the director.
You've completed of 18 steps on the bereavement checklist.
Continue your checklist18 things to sort when someone dies — keep track so nothing gets missed.
See the full checklist
What to wear to a funeral in the UK: traditional expectations, modern dress codes, religious variations, what not to wear, and guidance for children.
The average cost of a funeral in the UK is £4,141. This guide breaks down every fee, explains regional differences, and shows you how to manage costs without compromising dignity.
Direct cremation is the UK's fastest-growing funeral option, typically costing £895–£1,500. This guide explains what it involves, how to arrange one, and who it suits best.
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