The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
Doves Funeral Directors was founded by second-generation Funeral Director Sean Costello in the 1980’s, with the first premises in Bromley.
Doves Funeral Directors quickly established a local reputation for empathy and experience in supporting the community in planning funerals for loved ones and soon expanded the business across Kent.
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Excellent and dedicated staff that dealt with all arrangements to ensure the funeral went as smoothly as possible. Thoroughly recommended!Special thanks to Karen & Donna.
Richard Colyer via Google
12 months ago
We really cannot stress enough how caring and supportive all the staff at Doves are. They looked after our son Jamie like he was there own child. All the respect and love they show to all of the clients is such an amazing thing to witness that I honestly believe they are angels on earth, they helped us with the most difficult thing we ever had t...
ssll73 via Google
a year ago
Doves were warm, friendly & incredibly helpful. Beautiful cars and impeccable staff. Very professional. I can’t recommend them highly enough.
Amanda via Google
a year ago
At a very emotional moment, Bill who had come for my Dad said 'we will look after him' . That sensitivity meant such a lot to me. I extend my thanks also to Lorraine who, at an extremely tough time for the family, was so amazing guiding us through the process of arranging a funeral. Heartfelt thanks to you all.
Brenda Shead via Google
a year ago
I can’t recommend Doves enough, so thoughtful and helpful even with some very particular requests for individualisation. Lorraine was an amazing arranger and their at every step to guide us at a particularly difficult time.10 stars!!!Highly recommended.