The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
Doves Funeral Directors was founded in 1980.
Our dedicated teams at our Bexley and Maidstone funeral homes are committed to creating tailored funerals that reflect the unique life of your loved one.
We can be contacted 24 hours a day, by telephone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements.
Where can I find a full list of your prices and service options?
When my dad passed away, I didn’t know where to start, but Beverley helped me step by step, and went above and beyond to make dads day perfect.Although she never met him, I feel every time we spoke she took in all the fine detail, even had some laughs along the way.No one wants to go through the process of sorting a funeral for a loved one, and ...
ZoeJane Hymers via Google
9 months ago
Excellent customer service. Very friendly, helpful and professional service. Beverley went out of her way to assist and this was very much appreciated. Thank you for making such a difficult time very easy, and your recommendations of celebrant and florist were exactly what we needed and we highly recommend them all.
Justine Boultwood via Google
9 months ago
Me and my family highly recommend Doves, I have never had to arrange a funeral before but the help and support we received was outstanding. Beverley explained every step and was very supportive and took alot of the stress away when arranging the funeral carrying out my late dads wishes. Beverley was just a phone call/email away or in person if y...
Vicky Muchmore via Google
8 months ago
From start to finish, Doves provided an excellent service and one that I would highly recommend.
Lucy O'Dowling via Google
a year ago
Hi, I’d like to say a BIG thank you to Jackie at Doves Ashford, Kent. She has been absolutely amazing these last 6 weeks. We lost my grandad and she has helped my family so much more than just arranging the funeral, she is very supportive and understanding and really looked after my grandad whilst he was there. Jackie really made a hard time bar...
