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See the full checklistLeave your number and Francis Chappell and Sons will call you back.
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Francis Chappell and Sons is a well-established funeral director located at Boundary Place, 89 Sevenoaks Road, Orpington, Kent, operating as part of the Dignity network — one of the UK's most trusted providers of funeral services and prepaid funeral plans. The branch is dedicated to serving the local Orpington community with compassion, respect, and professionalism, offering a caring 24-hour service every day of the year to support families through their most difficult moments.
As part of Dignity, Francis Chappell and Sons upholds the highest standards of care, with ongoing investment in staff, premises, and vehicles to ensure that families and their loved ones receive exemplary service. The branch offers a range of funeral services, from traditional arrangements to personalised options, helping families honour their loved ones in a way that feels meaningful and fitting.
Dignity's client survey results reflect the commitment to excellence shared across all branches, with nearly all families surveyed reporting that staff were respectful, premises were clean and tidy, and that their needs and wishes were carefully listened to. Francis Chappell and Sons also offers prepaid funeral plans, allowing individuals to plan ahead and make their final wishes known.
"Every detail was taken care of with professionalism and compassion, which gave us real peace of mind. Their guidance throughout the process was invaluable, and the service itself was a beautiful tribute to my mum."
— Emma Seymour
"Everyone was genuinely caring and empathetic and dealt with every part of the process with sincere sensitivity and professionalism... not one fault can be found from initial meeting to the post funeral care."
— Kaye O'Brien
"Even telephoned the next day to say they were still there for us if we need them. From our first meeting until the end, we could not have asked for a more professional and compassionate service."
— Flo Church
"Our family would like to thank everyone involved especially Jim who went above and beyond for us. It was all handled with care and dignity and we couldn't ask for more than that."
— Garry Savin (about Jim)
"My husband passed away very suddenly... All the staff are empathetic, professional, nothing is too much trouble for them. They listened to what I wanted for Ricky, let me visit anytime. I knew they cared and that he was being looked after as I needed him to be."
— Richard Wade (about Matt)
"Janet in the office was utterly wonderful. She listened to me for far longer than she had any duty to do, she called to check on us, and she had a manner and compassion that show she is a truly special person. She was amazing."
— Ava da Costa Maia (about Janet)
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Get in touch
Call 01689875116We'll call you back
Francis Chappell and Sons will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Francis Chappell and Sons will call you back.
Free, no obligation. We'll pass your number to the director.
You've completed of 18 steps on the bereavement checklist.
Continue your checklist18 things to sort when someone dies — keep track so nothing gets missed.
See the full checklist
Find trusted, NAFD-accredited funeral directors in Broadstairs, Kent. All members uphold a strict Code of Practice, giving families peace of mind during one of life's most difficult moments.
Find trusted, NAFD-accredited funeral directors in Chatham, Kent. All members follow a strict Code of Practice, giving your family professional, compassionate care when it matters most.
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