Francis Chappell and Sons — Funeral Director in | 4.6★ 11 Reviews | NAFD
Francis Chappell and Sons

Francis Chappell and Sons

4.6
(11 reviews)
72 Eltham High Street, Eltham, LONDON, SE91BT
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Question of 3

Did the person who died own a property?

Including any property in their name, even if jointly owned.

Were there savings, investments, or other assets?

Bank accounts, shares, pensions, or valuables above a few thousand pounds.

Was there a will?

Even if you're not sure where it is, knowing one exists can change the process.

About

Francis Chappell and Sons is a long-established funeral director located at 72 Eltham High Street, Eltham, London, operating as part of the Dignity network — one of the UK's most trusted providers of funeral services and prepaid funeral plans. As a member of the Dignity family, Francis Chappell and Sons benefits from the group's commitment to the highest standards of care, with continual investment in staff, premises, and vehicles to ensure families receive compassionate and professional support during their most difficult times.

The branch provides a caring 24-hour service, 365 days a year, ensuring that families in the Eltham community always have access to expert guidance and support. From arranging funeral transport and choosing coffins and caskets to selecting flowers, music, and personalising the service, the team at Francis Chappell and Sons is dedicated to helping families create a fitting and meaningful farewell for their loved ones.

As part of Dignity's nationwide network of over 500 local funeral homes, Francis Chappell and Sons upholds the group's core values of respect, compassion, and openness. Client satisfaction surveys conducted across Dignity branches consistently reflect these values, with the vast majority of families reporting that staff were respectful, premises were clean and tidy, and that their needs and wishes were listened to and fulfilled.

What families say

"The care and support that we received at all stages was faultless and made a difficult time easier for us all."

— Joanne Morton

"There was nothing that was too much trouble. My brother was terminally ill 300 miles away and we also had to make arrangements to get him back to London — Pat and her team took it all in their stride."

— Maria Leathers (about Pat)

"We had great communication at every stage from Michele. The day went perfectly and we were so well looked after. Siobhan did an excellent job directing."

— Claire Helen (about Michele, Siobhan)

"For what's happening in the world today with covid 19, it's made their job harder for a start and yet still trying to give you the best send off to the ones we have lost. I lost my Dad 1st April to this dreadful virus and these guys have been 100% amazing."

— Cheryl Bryan

"Pat was excellent, dealing with our requests and needs, making sure that everything was explained in detail and answering our questions. She also called a few days after my husband's funeral to see how we were coping and offering any other help we might need."

— April Maskell (about Pat)

"I've phoned Pat so many times over the past few weeks and it was never any bother to her no matter how trivial my enquiries were... Pat you are an absolute star an amazing person thank you from all of us as a family."

— Maria Leathers (about Pat)

Services Available

Attended Burial
Attended Cremation
Funeral Arrangements

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