J and R Matthews Funeral Directors — Funeral Director in HAYWARDS_HEATH | 5★ 4 Reviews | NAFD
J and R Matthews Funeral Directors

J and R Matthews Funeral Directors

5
(4 reviews)
1 Old Talbot House, High Street, Cuckfield, HAYWARDS_HEATH, WEST_SUSSEX, RH175JX
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Question of 3

Did the person who died own a property?

Including any property in their name, even if jointly owned.

Were there savings, investments, or other assets?

Bank accounts, shares, pensions, or valuables above a few thousand pounds.

Was there a will?

Even if you're not sure where it is, knowing one exists can change the process.

About

J and R Matthews Funeral Directors, located at 1 Old Talbot House, High Street, Cuckfield, Haywards Heath, West Sussex, is part of the Dignity family of funeral directors — one of the UK's most trusted providers of funeral services and prepaid funeral plans. As a member of the Dignity network, this branch benefits from the organisation's commitment to the highest standards of care, with continually invested staff, premises, and vehicles to ensure families receive compassionate and professional support during their most difficult times.

The branch offers a caring 24-hour service, 365 days a year, helping families every step of the way when a loved one passes. Services include arranging traditional and personalised funerals, prepaid funeral plans, and guidance through all aspects of the funeral process, from registration of death to the day of the service itself.

Dignity's client satisfaction surveys consistently reflect the quality of care provided across their branches, with over 99% of clients reporting that staff were respectful, premises were clean and tidy, and that their needs and wishes were listened to. Families in the Haywards Heath and Cuckfield area can rely on J and R Matthews Funeral Directors for dignified, compassionate, and professional funeral services.

What families say

"Their professionalism was second to none when I sadly buried my wife. I cannot thank J & R Matthews enough."

— Pete Bradley

"I live miles away and they went above and beyond to help everything go smoothly through phone and emails. The funeral was a lovely send off. Highly recommend 1000%."

— Carly Lowe

"The team at J&R Matthews were so kind and supportive during what was obviously a very traumatic time for me. They kept in touch, kept me informed with progress reports, and always happy to answer any questions or address any worries that I had. I can't rate them highly enough, and will be forever grateful."

— Linda Ashby

"Sam and Vicky deserve every internal award that Dignity may have for its staff. I was very unwell during the organising and they made adjustments to help me not have to travel to them that were so considerate and that I had never envisaged possible. Their support and care for the living as well as respecting the dead is what brought me back to them."

— Ron Crabb (about Sam and Vicky)

Services Available

Attended Burial
Attended Cremation
Funeral Arrangements

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