Paul Masson Funerals Ltd — Funeral Director in HAYWARDS_HEATH | 5★ 22 Reviews | NAFD
Paul Masson Funerals Ltd

Paul Masson Funerals Ltd

5
(22 reviews)
42-46 Queens Road, HAYWARDS_HEATH, WEST_SUSSEX, RH161EE
Visit website
NAFD Verified Directions
Welcome back

Question of 3

Did the person who died own a property?

Including any property in their name, even if jointly owned.

Were there savings, investments, or other assets?

Bank accounts, shares, pensions, or valuables above a few thousand pounds.

Was there a will?

Even if you're not sure where it is, knowing one exists can change the process.

About

Paul Masson Funerals is a family-run funeral directors based in Haywards Heath, West Sussex, established in 2010 and opened in 2011 by husband-and-wife team Paul and Kirsty Masson. With many years of combined experience in the funeral and related professions, they founded the business with a commitment to providing a sincere, dedicated, and personal service to every family they support. The practice is now a well-established and trusted name in the local community, recognised for its excellence and high standards of funeral care.

Paul Masson Funerals is inspected and approved by the National Association of Funeral Directors (NAFD), reflecting their dedication to professionalism and quality. They offer a comprehensive range of services tailored to individual needs, including traditional funerals, cremations, burials, green and eco burials, multi-faith funerals, and repatriations. Additional services include the supply of coffins, caskets, urns, flower arrangements, and memorials.

The team prides itself on offering as little or as much guidance as a family requires, ensuring every cultural tradition, faith, and personal wish is respected and honoured. Their warm, client-centred approach has earned them many heartfelt testimonials from the families they have served.

What families say

"Paul & Kirsty were so understanding, they took the time to listen to our wishes and supported us through all the funeral arrangements. The support from all the team helped us at a very sad time."

— Recollect Dolls hospital (about Kirsty)

"Kirsty and Paul were brilliant all the way through planning my mum's funeral. They were very understanding and took the time to talk me through everything throughout the whole process. They were welcoming and really helpful at every stage."

— Gilly Weir (about Kirsty)

"It was the first time for me arranging a funeral and no matter how many questions I had Paul was very patient and kept me informed of everything all the way through. My mum is so grateful that although it's been a traumatic time they were able to take the worry of all the arrangements which helped enormously."

— Jo (about Paul)

"I really felt my dear Mum was in safe hands. They found me the most wonderful celebrant, Hannah Osmond. The day went without a hitch and I really felt that Paul's whole team cared."

— Devereux Souter (about Paul)

"Dad died 17 years before Mum and we had had such wonderful care from Paul that I made a point of finding him again — even though he had left his previous company and set up his own! His attention to detail means that everything runs so smoothly in the run up to the funeral and on the day."

— Lucy Paisley (about Paul)

"Paul and his team looked after my father's funeral back in 2014 with such care and compassion. Then, a few weeks ago, Mum's time sadly came. I called Paul late one evening, and despite being outside his usual area, he didn't hesitate. He came himself, along with a member of his team, and took care of Mum with the same quiet dignity and professionalism we remembered. You made an incredibly tough time that little bit easier — and we are truly grateful."

— Peter Ray (about Paul)

K

Kirsty Masson

Co-founder & Funeral Director

"Paul & Kirsty were so understanding, they took the time to listen to our wishes and supported us through all the funera…"

K

Kirsty Masson

Funeral Director / Co-owner

"Kirsty and Paul were brilliant all the way through planning my mum's funeral. They were very understanding and took the…"

P

Paul Masson

Co-founder & Funeral Director

"My Mum often said that when her time came, she wanted Paul to look after her too — a reflection of the trust and comfor…"

P

Paul Masson

Funeral Director / Co-owner

"Paul and his team looked after my father's funeral back in 2014 with such care and compassion. Then, a few weeks ago, M…"

Services Available

Attended Burial
Attended Cremation
Funeral Arrangements

How would you rate your experience?

Take a moment to reflect on the care you received

Not displayed publicly — used for verification only

Tell us a little more

This helps other families understand your experience

Your review

Share what your experience was like — other families will read this when choosing a funeral director

characters — please write a little more

Thank you for sharing your experience

Your review will appear on this page once verified. This usually takes 1–2 days.

Helpful Guides

Other funeral directors nearby

Serving families in HAYWARDS_HEATH and the surrounding area