J B Shakespeare Funeral Directors

My father recently passed away and J.B Shakespeare's funeral directors were recommended to us by friends . I am so glad that we used their services . They have been extremely professional and caring throughout the bereavement process and sensitively guided us through the whole process and practicalities . They helped make this difficult time as easy and smooth as it could be and showed compassion , caring and respect to the whole family .I would not hesitate to recommend them and would like to thank Tricia , Tim and Natalie specifically and everyone else for the care and attention we were shown .

Thank you to Pete and Tricia for the outstanding care, kindness and professionalism they gave to us in organising my Dad's funeral. They made us feel that Dad was only person in their care. My father's funeral was a dignified affair and they supported with all the arrangements and accommodated everything that was requested. Harry, who drove my Dad's hearse was also amazing as well as all the staff who support on the day. The aftercare from JB Shakespeare has been outstanding.

Thank you to everyone at J B Shakespeare for the care, kindness and help they gave to us in organising my Uncle’s funeral. Your help and support at every step was very much appreciated. On the day of the funeral your professionalism and care were very evident and we are truly grateful.

Funeral arranged seamlessly from 50 miles away. Emma was compassionate and organised, and communication was great. On the day, Peter and his team were all extremely respectful and provided exactly what was needed - not too much, nor too little. No hiccups, no hassle and it helped to make our sad day a little less painful. Thank you all!

Absolutely appalled at the service we received from JB Shakespeare. On arriving to deal with the remains of my Grandma, one of Shakespeares' employees remarked, "Is this the deceased?", as if it could be anyone else. When we left her care home as a family, Shakespeares' didn't even give us time to get clear of the building before bringing our Grandma out in a black body bag. Shakespeare also rushed us at the funeral service and the cemetery because they said they had "other funerals to get to", which is their fault for booking them so close together. They showed no empathy to the grieving family and were extremely unprofessional. This once respectable funeral directors is now a money-making machine with no regard for the families or the deceased.