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Attended Burial
£1,895
Attended Cremation
£1,895
Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Nicholas E. Potts & Daughter is Norwich's longest established independent funeral directors, founded in 1994 by Nick and Carole Potts. Based at Angel House on Angel Road in Norwich, the family-run business has over 30 years of experience providing personalised funeral services across Norwich, Norfolk, and Suffolk. Their commitment to quality care without corporate pricing sets them apart, with fully qualified staff and a 24/7 emergency callout service.
The business offers a comprehensive range of funeral options, including traditional religious services, civil and Humanist ceremonies, eco-burials, and direct cremations. Coffins are available in a wide variety of materials, from traditional veneered oak to willow, bamboo, seagrass, cardboard, banana leaf, and hyacinth leaf. Their modern Mercedes fleet can be complemented by horse-drawn or motorcycle hearses upon request.
Nicholas E. Potts & Daughter prides itself on tailoring every funeral to the individual requirements and beliefs of each family. Pre-payment plans are available through Golden Charter, and they hold a Norwich City Council Visit Initiative accreditation. The team, which includes daughter Natalie Smith, brings warmth, professionalism, and deep local roots to every service they provide.
"Nick and Carol listened very carefully to the family's wishes, paid painstaking attention to detail and delivered a warm, heartfelt, dignified service. Nick's speeches and readings were wonderful and struck exactly the right note."
— Peter Cable (about Nick)
"After the service, several people independently told us it was one of the best services they had ever attended. They helped us give my mum the send-off she truly deserved, and for that we will always be grateful."
— dylan keating
"Made what was one of the worst days of my life beautiful and tailored to my father. I thank Nick and his colleagues from the bottom of my heart."
— kelly comper (about Nick)
"It felt like having an old friend supporting you in difficult times. Nick called me back immediately with suggestions and a personal touch that made me instantly at ease in a stressful situation."
— Miguel Rios (about Nick)
"Nick has a great skill in using humour at the right time and storytelling to help calm nerves and to 'brighten the room' throughout the experience. Nick ensured that the service was unique to dad and our family, by passing full ownership of its minute details to us and ensuring they were fulfilled impeccably."
— Neil Wright (about Nick)
"The grandchildren painted my mother's coffin with flowers and animals on a sunny day in the garden. A truly beautiful healing memorial only made possible with the help of Nick Potts and his family business."
— Joshua Bright (about Nick Potts)
Carole A. Potts
Proprietor
Carole has been involved in the business full-time since 2004, managing the day-to-day running of the office and ensuri…
Natalie Smith
Funeral Director (Associate)
Natalie is the daughter of Nick and Carole Potts and works with them in the funeral business, holding the SMBIE qualifi…
Nicholas E. Potts
Proprietor / Funeral Director
Nick Potts entered the funeral profession in 1980 and co-founded the business with his wife Carole in 1994. He holds a …
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Get in touch
Call 01603219779We'll call you back
Nicholas E Potts and Daughter will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Nicholas E Potts and Daughter will call you back.
Free, no obligation. We'll pass your number to the director.
You've completed of 18 steps on the bereavement checklist.
Continue your checklist18 things to sort when someone dies — keep track so nothing gets missed.
See the full checklist
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