The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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I would like to thank you for all the support, care and attention that you have given our family during these difficult times, words won’t express how much your kindness, thoughtfulness and professionalism mattered at our time of need and most certainly won’t convey the feelings of gratitude we have for you and the care that you offered above an...
Cameron Cross via Google
a year ago
When Mum passed away in hospital it was difficult to know where to turn. Perry and Phillips stepped into the breach with the kind of service it's hard to find these days. Mum and I had made a plan two years earlier. John Adams had visited us at home and we'd got something in writing - even this had been done in a sensitive, professional and y...
Bev Spicer via Google
2 years ago
My family and I can't thank the Perry and Phillips team enough, from initial contact through to the day of the funeral, everyone was attentive, thorough and professional. You made an awful day / time for us more bearable, as we knew we were in safe hands. Thank you all for your compassion and professionalism. Nothing was too much trouble and eve...
Kate Hardy via Google
2 years ago
Perry & Phillips were everything we needed them to be and more. At a such a difficult time, they created a calming atmosphere which allowed the family to grieve, knowing everything was under control and taken care of.All the little ideas you just wouldn’t think of in a time where even the smallest of decisions can seem an impossible task.Not onl...
Rob Taylor via Google
2 years ago
I can't speak highly enough of Perry & Phillips, in the midst of a catastrophe for myself and my family, a calm and caring voice gently guided us,finding out what was important for us and finding a way to make it happen. Nothing was too much trouble, we had exactly what we wanted and will remember it always as a perfect celebration of my husband...
