Susan Whymark Funeral Service Ltd — Funeral Director in EYE | 5★ 11 Reviews | NAFD
Susan Whymark Funeral Service Ltd

Susan Whymark Funeral Service Ltd

5
(11 reviews)
Chestnut House, 12 Progress Way, Mid Suffolk Business Park, EYE, SUFFOLK, IP237HU
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Question of 3

Did the person who died own a property?

Including any property in their name, even if jointly owned.

Were there savings, investments, or other assets?

Bank accounts, shares, pensions, or valuables above a few thousand pounds.

Was there a will?

Even if you're not sure where it is, knowing one exists can change the process.

About

Susan Whymark Funeral Service Ltd is an independent, family-run funeral business with its founding branch located in Eye, Suffolk. The business was established in 2004 by Susan Whymark and her mother Dianne, following Susan's decision at the age of 19 to pursue funeral directing as a vocation after the passing of her grandmother. Susan qualified as a funeral director in 1996 and gained the National Association of Funeral Directors diploma in 1998, bringing years of dedicated professional experience to the Eye community.

The Eye branch represents the heart of the business, which has since grown to serve families across Suffolk and Norfolk. Susan Whymark Funeral Service Ltd remains a trusted, small, and independent operation, free from the constraints of larger corporate or group-owned businesses in the profession. The business is a fully accredited member of both the National Association of Funeral Directors (NAFD) and SAIF, adhering to a strict code of conduct.

The team at Susan Whymark Funeral Service prides itself on offering a calm, sensitive, and personal service. They assist families with all aspects of funeral arrangement, including ordering flowers, printing orders of service, providing funeral transportation, and offering bereavement support. The business operates a 24-hour service, ensuring families can always reach them when needed. Pre-arranged funeral plans are also available for those wishing to plan ahead.

What families say

"Treats every funeral individually. Nothing is too much trouble. You made our experience easier to cope with."

— Maxine Hurry

"They have been both personally caring and totally professional, even down to small touches like having an ample supply of umbrellas ready for a rainy committal."

— Rob Hodder

"Mandy had such attentiveness at such a difficult time and provided all the little touches that were so sentimental to us all. It will be one memory we will all never forget."

— Amanda Walker (about Mandy)

"Seeing Susan's smiling, encouraging face at the back of the chapel really helped me when I had to deliver the eulogy. In the event of having to organize another funeral in North Suffolk or South Norfolk, I wouldn't even consider using anybody else."

— Heather Starastin (about Susan)

"Mandy went above and beyond to ensure our Nan had a great send off, even walking her through the town so others not attending could say their goodbyes."

— Chloe O'Brien (about Mandy)

"The team wore yellow ties as it was Nans favourite colour... it was such a lovely touch. The driver that took the grandchildren listened to our memories of Nan and smiled along with the funny stories which was lovely, it felt personal and caring to us and everyone felt very relaxed with him."

— Chloe O'Brien (about Mandy)

Cathy Cunningham-Elliott

Cathy Cunningham-Elliott

Team Member

Dave Banks

Dave Banks

Team Member

Dave Goodey

Dave Goodey

Team Member

Dennis Frankland

Dennis Frankland

Team Member

Ian Patrick

Ian Patrick

Team Member

Jack Francis

Jack Francis

Team Member

Joanne Rowe

Joanne Rowe

Team Member

Louise Wiseman

Louise Wiseman

Team Member

Mandy Porter

Mandy Porter

Team Member

"The team wore yellow ties as it was Nan's favourite colour... The driver that took the grandchildren listened to our me…"

Mark Underwood

Mark Underwood

Team Member

Pete Richardson

Pete Richardson

Team Member

Sandra Smith

Sandra Smith

Team Member

Simon Gillings

Simon Gillings

Operations Manager

Simon joined the company in 2025. Originally from Palgrave he moved to Florida in 1990, where he had his family and a l…

Simon Gillings

Simon Gillings

Team Member

Simon Leggett

Simon Leggett

Team Member

Steve Woolner

Steve Woolner

Team Member

Susan Whymark

Susan Whymark

Owner and Funeral Director

"Seeing Susan's smiling, encouraging face at the back of the chapel really helped me when I had to deliver the eulogy. I…"

Susan Whymark

Susan Whymark

Founder & Funeral Director

"Seeing Susan's smiling, encouraging face at the back of the chapel really helped me when I had to deliver the eulogy."

William Forewell

William Forewell

Team Member

Services Available

Attended Burial
Attended Cremation
Funeral Arrangements

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