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Susan Whymark Funeral Service Ltd will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Susan Whymark Funeral Service Ltd will call you back.
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Susan Whymark Funeral Service Ltd is an independent, family-run funeral business with its founding branch located in Eye, Suffolk. The business was established in 2004 by Susan Whymark and her mother Dianne, following Susan's decision at the age of 19 to pursue funeral directing as a vocation after the passing of her grandmother. Susan qualified as a funeral director in 1996 and gained the National Association of Funeral Directors diploma in 1998, bringing years of dedicated professional experience to the Eye community.
The Eye branch represents the heart of the business, which has since grown to serve families across Suffolk and Norfolk. Susan Whymark Funeral Service Ltd remains a trusted, small, and independent operation, free from the constraints of larger corporate or group-owned businesses in the profession. The business is a fully accredited member of both the National Association of Funeral Directors (NAFD) and SAIF, adhering to a strict code of conduct.
The team at Susan Whymark Funeral Service prides itself on offering a calm, sensitive, and personal service. They assist families with all aspects of funeral arrangement, including ordering flowers, printing orders of service, providing funeral transportation, and offering bereavement support. The business operates a 24-hour service, ensuring families can always reach them when needed. Pre-arranged funeral plans are also available for those wishing to plan ahead.
"Treats every funeral individually. Nothing is too much trouble. You made our experience easier to cope with."
— Maxine Hurry
"They have been both personally caring and totally professional, even down to small touches like having an ample supply of umbrellas ready for a rainy committal."
— Rob Hodder
"Mandy had such attentiveness at such a difficult time and provided all the little touches that were so sentimental to us all. It will be one memory we will all never forget."
— Amanda Walker (about Mandy)
"Seeing Susan's smiling, encouraging face at the back of the chapel really helped me when I had to deliver the eulogy. In the event of having to organize another funeral in North Suffolk or South Norfolk, I wouldn't even consider using anybody else."
— Heather Starastin (about Susan)
"Mandy went above and beyond to ensure our Nan had a great send off, even walking her through the town so others not attending could say their goodbyes."
— Chloe O'Brien (about Mandy)
"The team wore yellow ties as it was Nans favourite colour... it was such a lovely touch. The driver that took the grandchildren listened to our memories of Nan and smiled along with the funny stories which was lovely, it felt personal and caring to us and everyone felt very relaxed with him."
— Chloe O'Brien (about Mandy)
Cathy Cunningham-Elliott
Team Member
Dave Banks
Team Member
Dave Goodey
Team Member
Dennis Frankland
Team Member
Ian Patrick
Team Member
Jack Francis
Team Member
Joanne Rowe
Team Member
Louise Wiseman
Team Member
Mandy Porter
Team Member
"The team wore yellow ties as it was Nan's favourite colour... The driver that took the grandchildren listened to our me…"
Mark Underwood
Team Member
Pete Richardson
Team Member
Sandra Smith
Team Member
Simon Gillings
Operations Manager
Simon joined the company in 2025. Originally from Palgrave he moved to Florida in 1990, where he had his family and a l…
Simon Gillings
Team Member
Simon Leggett
Team Member
Steve Woolner
Team Member
Susan Whymark
Owner and Funeral Director
"Seeing Susan's smiling, encouraging face at the back of the chapel really helped me when I had to deliver the eulogy. I…"
Susan Whymark
Founder & Funeral Director
"Seeing Susan's smiling, encouraging face at the back of the chapel really helped me when I had to deliver the eulogy."
William Forewell
Team Member
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Get in touch
Call 01379871168We'll call you back
Susan Whymark Funeral Service Ltd will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Susan Whymark Funeral Service Ltd will call you back.
Free, no obligation. We'll pass your number to the director.
You've completed of 18 steps on the bereavement checklist.
Continue your checklist18 things to sort when someone dies — keep track so nothing gets missed.
See the full checklist
Find trusted, NAFD-accredited funeral directors in Eye, Suffolk. All 10 listed members follow a strict Code of Practice, giving your family professional, compassionate care when it matters most.
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