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You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and W A Truelove and Son Ltd will call you back.
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
W A Truelove and Son Ltd is an independent, family-run funeral directors and monumental masons that has been serving the communities of Surrey and South London since 1885. With their head office located in Sutton, Surrey, the company has grown to operate multiple branches across the region while maintaining the personal, caring approach that has defined their service for over a century.
The Sutton branch serves as the company's headquarters and is led by Managing Director Simon A. Truelove, Dip.FD., whose family has been at the heart of the business for generations. The team is committed to offering professional and compassionate funeral services, drawing on extensive experience and ongoing staff development to meet the needs of the wider community.
W A Truelove and Son Ltd offers a comprehensive range of services including funeral arrangement guidance, direct cremation, repatriation, embalming, and pre-arranged funeral plans. They are proud members of several leading professional bodies, including the National Association of Funeral Directors, Selected Independent Funeral Homes, the British Institute of Funeral Directors, the National Association of Memorial Masons, and the British Register of Accredited Memorial Masons.
"Throughout the eight years which we have worked with WA Truelove & Son we have found them to be professional and personal, sharing our drive to offering their families the best possible service."
— Ashes into Glass
"Thank you to the Undertakers for enlightening our mood and making the day as comfortable as possible whilst going through some extremely difficult and challenging times."
— Jo Jo
"The whole process was made far more bearable by the help and support that was offered at every stage."
— Claire Harrison
"Steve and the team really excelled in giving my wife a send off that exceeded my expectations. Special mention to the head pall bearer who helped manage my inexperience and made the whole event next level."
— Mark Sahid-Mohamed (about Steve)
"Paul Martyn handled the funeral and was compassionate, knowledgeable, quick to respond to queries, and had plenty of contacts for the parts of the day where we needed outside support."
— Mark O'Sullivan (about Paul Martyn)
"I lost my partner suddenly on holiday in Gran Canaria. Trueloves picked him up on a Sunday, brought him back to their place in Carshalton, and gave us nothing but respect all the way through to his funeral. Couldn't have been more helpful in this difficult, sad time. Thank you Joseph and team, and especially Paula in Banstead for being so lovely in helping me design Merv's beautiful casket."
— Kevin Prentice (about Paula / Joseph)
David Truelove, BA.
Director
Born in Sutton in 1959, David studied Economics at Leicester University before joining the family funeral business. He …
David Truelove, BA.
Director
David Truelove was born in Sutton in 1959 and achieved his BA in Economics at Leicester University. He has lived all of…
David Truelove, BA.
Director
David Truelove was born in Sutton in 1959 and achieved his BA in Economics at Leicester University before joining the f…
Jenny Tapping, Cert.FAA.
Jenny Tapping, Cert.FAA.
Funeral Arranger
Jenny Tapping holds a Certificate in Funeral Arranging and Administration and is part of the W A Truelove and Son Ltd t…
Jenny Tapping, Cert.FAA.
Joseph Tinnirello, Dip.FD.
Joseph Tinnirello, Dip.FD.
Funeral Director
Joseph Tinnirello holds a Diploma in Funeral Directing and is a member of the W A Truelove and Son Ltd team.
Joseph Tinnirello, Dip.FD.
Karen Jarvis
Karen Jarvis
Team Member
Karen Jarvis is a member of the W A Truelove and Son Ltd team.
Karen Jarvis
Michelle O'Sullivan, Cert.FAA.
Funeral Arranger
Michelle O'Sullivan holds a Certificate in Funeral Arranging and Administration and is part of the W A Truelove and Son…
Michelle O'Sullivan, Cert.FAA.
Michelle O'Sullivan, Cert.FAA.
Paul Martyn, Cert.FAA.
Funeral Arranger
Paul Martyn holds a Certificate in Funeral Arranging and Administration and is part of the W A Truelove and Son Ltd tea…
Paul Martyn, Cert.FAA.
Paul Martyn, Cert.FAA.
Paul Shackell, Cert.FAA.
Paul Shackell, Cert.FAA.
Paul Shackell, Cert.FAA.
Funeral Arranger
Paul Shackell holds a Certificate in Funeral Arranging and Administration and is part of the W A Truelove and Son Ltd t…
Sarah Love, Cert.FAA.
Sarah Love, Cert.FAA.
Funeral Arranger
Sarah Love holds a Certificate in Funeral Arranging and Administration and is part of the W A Truelove and Son Ltd team.
Sarah Love, Cert.FAA.
Simon A. Truelove, Dip.FD.
Managing Director
Simon was born in Sutton in 1955 and joined the family business after passing his Diploma in Funeral Directing in 1985,…
Simon A. Truelove, Dip.FD.
Managing Director
Born in Sutton in 1955, Simon joined the family business and passed his Diploma in Funeral Directing in 1985, winning t…
Simon A. Truelove, Dip.FD.
Managing Director
Simon joined the family business in 1975 after passing his Diploma in Funeral Directing in 1985, winning the Harold Riv…
Steve Lapper, Dip.FD.
"Steve and the team really excelled in giving my wife a send off that exceeded my expectations. Special mention to the h…"
Steve Lapper, Dip.FD.
Funeral Director
"Steve and the team really excelled in giving my wife a send off that exceeded my expectations, the pall bearers were am…"
Steve Lapper, Dip.FD.
"Steve and the team really excelled in giving my wife a send off that exceeded my expectations. Special mention to the h…"
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Get in touch
Call 02086420327We'll call you back
W A Truelove and Son Ltd will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and W A Truelove and Son Ltd will call you back.
Free, no obligation. We'll pass your number to the director.
You've completed of 18 steps on the bereavement checklist.
Continue your checklist18 things to sort when someone dies — keep track so nothing gets missed.
See the full checklist
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