Contact Us | NAFD

Contact Us

We are here to help. Established in 1905, the NAFD represents the interests of funeral directing businesses who conduct in excess of 80% of UK funerals every year.

Looking to list your business?

This site lists members of the NAFD only. Please contact us if you would like more details about becoming a member.

Arbitration Services

The Funeral Arbitration Scheme is an independent conciliation and arbitration scheme designed to resolve complaints from clients relating to NAFD member funeral firms.

Opening Hours

Open from 9am - 5pm Monday to Friday. Closed on weekends. For holidays, please enquire.

Send us a message

Call us directly

0121 711 1343

Or, outside the UK

+44 121 711 1343

Find a trusted funeral director near you.

Search 4,000+ NAFD-accredited funeral homes across the UK. Every director is independently checked.

What families are saying

Real 5-star reviews from Google, updated regularly

    5

    Above and beyond you couldn,t ask for a more professional or a better start from the beginning the unfortunate finish ... i thank you for all that you have done for me an my family

    Vernon Ellis via Google
    5

    What an outstanding service it was today.The Team were so professional they really gave my friend Gloria Roebuck a wonderful send off.

    Sharon Davies via Google
    5

    Just had my dad's funeral today. Michelle, Kirby, Mark and the team were excellent. Very professional from beginning to the end. Me and my mum are very happy with the service.

    Gemma Davies via Google
    5

    The service we received from Rowland Brothers was outstanding. From the beginning, their team were friendly, warm, and reassuring. Our director, Simon, guided us through each stag…

    A Blanchard via Google
    5

    We used Lymns at Carlton Nottingham. Emily and the team were exceptional with information and advice that I needed at the time of the passing of my Dad. There support was amazing …

    Anita Tomlin via Google
    5

    A.G. Downs were our first and immediate choice to organise and conduct my mother's funeral, as they had directed my father's funeral several years ago, which went very well. The s…

    Henry Pearse via Google
    5

    We have recently used this funeral service, they were amazing in making this very sad process as easy as possible. Everyone was really helpful and attentive. I would highly recomm…

    Natasha Boulter via Google
    5

    I cannot recommend Larvin & Clegg Funeral Directors highly enough. From the very first phone call with Abi, through to the service itself, their care and professionalism was outst…

    Chris Rimmer via Google
    5

    Wednesday 25th February 2026 was the day of my mums funeral which I arranged with Georgett and her team from Heart of England ,it was a day to remember everything went perfect…

    Trevor Barnsley via Google
    5

    An outstanding company, with exceptional service. At my most difficult time of organising a funeral for my mum,they dealt with such empathy and compassion. Their customer servic…

    A V via Google