Bereavement support & funeral directors

“They were very considerate and helped us to negotiate the proceedings in a gentle and unobtrusive manner. Their availability, flexibility, advice and attention to detail were excellent.” — Fiona S.

“The whole team were kind, patient and extremely professional and made the whole difficult process so much easier. My father's funeral was everything we wanted it to be and Kaye was beside us to guide us every step of the way.” — Stephanie G.

“Hollands were so caring and compassionate during this extremely difficult time. The professional guidance and support our family received assisted us in our journey through a tough period.” — Kim M.

“Liz is a professional, experienced, compassionate and caring person. Nothing was too much trouble for her in arranging the funeral of my father. She went out of her way to help us through this sad occasion.” — Les T.

“Everyone treated my mum with the utmost dignity. Julie was amazing and guided us through the process of planning of my mum's funeral.” — Amanda J.

“They made a sad situation more bearable and the whole process was a success. They were empathic and listened attentively throughout the whole process and they were great at communicating.” — Lee w.

“A truly outstanding level of care was provided by Russell and the team. The attention to detail, compassion, guidance and professionalism was so welcome at this sad time.” — Colette M.

“The staff went above and beyond to ensure that every detail was taken care of, allowing us to focus on honoring my nan's life and memory. Their kindness and empathy were truly remarkable.” — Cerys R.

“Shelly at the St John's branch made things so easy to arrange my late mother's pure cremation. Kind, Caring & Compassionate.” — Daniel R.

“All the team at AV Band were so respectful and caring. They showed me so much kindness during the very difficult time. Chantelle made it all come together.” — Alison S.

“I have dealt with AV Band for my Mum's funeral and they also dealt with my Dad's funeral in the past. They have been extremely professional and caring in their approach. Both true professionals in their work. Overall the whole team did a great job. Could not have asked for more.” — Claudio C.

“They were highly professional, kind and respectful. Special thanks to Jackie and Darren.” — Lucy W.

“Sarah you were amazing, you are definitely in the right role, your passion and caring nature shines through. Thank you for making one of the hardest days feel so much easier - you treated our Mum with such dignity and respect. We will never forget it.” — Helen B.

“Sarah, your compassion and professionalism have truly helped me to get through this incredibly difficult time. You helped to create a truly meaningful event out of sadness and confusion. I cannot recommend Jackson Family Funeral Directors more highly, they have my total trust and gratitude.” — Sue M.

“These people cannot do enough for you. The service they give is beyond excellence. They looked after my dear brother with great respect, and showed such care to me as his sister during this very sad time.” — Susan L.

“Such a wonderful caring team. They offered and carried out all aspects in a caring and dignified manner. We were so grateful during this heart breaking time.” — Ian

“It's always a sad time when you lose a loved one, you all definitely made the experience easier to cope with.” — Kerrie E.

“Wayne and his colleagues were attentive, respectful and professional in making the arrangements for our mum's funeral. They also recommended Gill to us, who did a brilliant job as celebrant - just so kind and compassionate.” — Heather W.

“Five stars are not enough. After Amie's can-do attitude on our initial call, we knew we were in good hands. Everything was done so professionally and sensitively, which we really appreciated. I will always be grateful for everything they did during this difficult time.” — Carolina

“They took such great care of every detail and made what was such a traumatic and horrendous time as a family, that little bit brighter. From being a friendly face, easy response at the end of an email or even supporting us on the day of the funeral, we couldn't have asked for anything more.” — Beth G.

“Nicola steered us through the entire process with clarity and sensitivity, outlining what we needed to do and when. On the day, the team looked very smart, and with gentle and discreet direction played their parts immaculately.” — Matthew H.

“No question ever felt silly and was answered respectfully.” — Matt S.

“Professional from the word go... highly recommended... great team... quick to get things sorted... many thanks to you all” — Steven M.

“They showed sensitivity and professionalism at all stages in the planning of my loved ones funeral.” — L R.