Bereavement support & funeral directors

“During a very difficult and painful time, Tricia and the team gave us a brilliant service with great kindness, amazing support and heartfelt compassion. The extra care and attentiveness given to our loved one gave us peace of mind.” — Maria-Teresa B.

“Fantastic support and help, anything you required Claire and the team went out of their way to help.” — Wayne C.

“Every step on a painful process of planning a funeral for my dad was fitting. Professional and personal. Jenny helped explain everything and was down to earth. On the day Laura and team were dignified and respectful. I couldn't recommend more.” — Vicky P.

“Her attention to detail and ability to guide my family through the process with empathy and respect is truly remarkable. Nothing ever feels rushed, and every question is answered with kindness and clarity.” — Sarah D.

“The staff on the day were punctual, provided an umbrella, and took time with us. My son, who was a pall bearer, told me: 'these guys are professionals, they know what they are doing'.” — Karen M.

“Lindsay and the team were empathetic and practical, helping us to plan the funeral exactly as my mother would have wanted it. There was no pressure or hard sell and any questions we had about alternatives were met with positive solutions. I felt supported through the whole process.” — Sarah S.

“Linda from Raynes Park was absolutely perfect. She did exactly what she said she would do, when she said she would do it. That's very rare nowadays. On behalf of my mother who passed and my family I thank you from the bottom of my heart.” — Paul M.

“A really helpful and reliable team, who know how difficult this time is and make it as easy as possible. Particular thanks to Lilian and to Mark for being helpful, clear and understanding.” — Melinda H.

“Ashtons funeral service dealt with a family funeral with care and compassion, making the process of arranging a funeral less stressful and distressing.” — Christopher S.

“Charlotte was there for us from start to finish and we couldn't have wished for a better send off. The compassion, empathy and professionalism that Charlotte and the team showed was truly outstanding, making the difficult journey that the family traveled that much easier to bear.” — Tony D.

“The flowers included the freesias we mentioned were mum's favourite and were beautiful. It's daunting arranging such an important event, but Charlotte understood what we wanted. On the day it was perfect.” — Jade B.

“They came to the rescue after another service had let me down badly and allowed me to create the personal funeral service requested with the solemn dignity a cathedral service requires.” — Grant T.

“They keep a check in before, during and even after by phone. Sherren Legister who runs the shop is very friendly and full of smiles — she made you feel relaxed and comforted at a hard time.” — Sharon P.

“Carol at Frederick Paine helped us organise a really lovely funeral for our mum. She was always available and kept us informed as the date drew closer.” — Toni P.

“Carole and the team were brilliant from start to end. They were so caring and respectful and communication was excellent throughout.” — Kim D.

“They went above and beyond to make sure every detail was attended to. From legalities to special requests, preparing our son and arranging the visits. Nothing was too much trouble. Even suggesting things we hadn't thought of. On the day everything ran like clockwork.” — Sue B.

“Kelli and colleagues went above and beyond with arranging every single touchpoint. They enabled bereavement whilst ensuring that my family and I could get to the funeral without dramas. Kelli was on the end of the phone for so many conversations of support and care, also to help with last minute requests.” — Vim N.

“They showed professionalism with dignity which was a great help to me and my family. A special thank you to Zoe Robinson and Elliot Aubrey at the branch and Sebastian and his colleagues who drove the cortège and limousines.” — Alex K.

“Zoe in the office made me feel that I was her most important client.” — Prudence C.