Bereavement support & funeral directors

“Excellent communication, explanation and guidance from Ben and Connor throughout the whole process. This was very much needed at a time when you're out of sorts and need to get this right.” — Neil M.

“Ben was really easy to talk to and listened to the complexities of my situation. Not an easy experience but I felt supported through it by Ben.” — Paul H.

“They guided us sympathetically throughout the process with something we have never had to deal with before. Nothing was too much trouble and even the Order of Service Programmes were printed with such care, assisting us with the layout and photographs.” — Sheelagh H.

“At the worst possible time, it was nice to know that our father was being looked after with the dignity and respect that he deserved. Paula, Allie, and the rest of the family are highly recommended when you are unfortunate enough to require the services of a well established funeral director.” — Martin C.

“Karen and the team were extremely professional and compassionate. Craig and the pall bearers did an incredible job in such a restricted space.” — Andrew K.

“Constant communication with Karen at every stage and kindness shown by Kelly, who looked after dad while he was resting.” — Lynne C.

“Even down to giving Mum one more ride up to Beckhampton Gallops, with 8 cars following. Thank you for helping us get through a difficult time, making it a peaceful and personal moment.” — Lyn R.

“At the lowest point in your life, they guide you through everything like a family and on the day provided a perfect, smooth service.” — Pete

“I have never had such personal service and kindness from the staff at Wootten — always about my husband and how he was treated and cared for. Thank you so much for making my experience memorable.” — Teresa H.

“David looked after my husband Rod professionally and went above and beyond for us as a family. Biscuits, tea and chats were available anytime we visited!” — Jacqueline R.

“We have always found them to be caring, sympathetic, understanding and very attentive to our needs. Amanda and Carl were a great help and comfort during this difficult time. We cannot fault their service and attention to detail.” — John H.

“Gary was a massive help throughout the whole thing and we had a memory book and photo from them as a gift, lovely touch. No words can express our thanks.” — Debbie D.

“Very good experience - helpful, sympathetic, understanding and easy to talk to. Service was excellent throughout and couldn't be faulted.” — david w.

“Sensitive and helpful staff dealt with our initial visit. Follow-up phone calls kept me informed. A positive experience.” — Carolyn B.

“Nothing to them was more important than your loved ones send off. I have one in my car and it helps to look back and remember what a lovely day F Curtis had done for my mum. Lovely friendly kind individuals, thank you from the bottom of my heart.” — Jane B.

“Their know-how and their empathy made this very difficult and sad moment easier to deal with for our family.” — eugene D.

“Very good and helpful” — Samantha

“My thanks to Nina and Adam for all their support during this time. The care and attention, and time spent during this period made it so much easier. Any problems or issues concerning my mother's body returning to Chippenham were resolved with kindness and professionalism.” — Angela C.

“Jess in the office was responsive, full of ideas and carefully led me and my brother through all the decisions we had to make. Everything happened as it should do and we were very grateful.” — Duncan C.

“So professional, empathetic, and patient. Helped with choices, and information regarding those things you may not have thought about.” — chris b.

“Leading us through a very difficult time ensuring all aspects were discussed and arranged. They showed empathy throughout, and at the same time very professional.” — Carol F.

“For such young years they really do understand what the bereaved families are going through. They empathise with the families like old friends, building trusting relationships which really put everyone at ease. They are meticulous in detail and help families make it a very special occasion, memorable for all the right reasons.” — Nick D.

“I cannot praise Emma highly enough for making the process so much easier due to her genuine kindness and calm, soothing manner. Nobody wants to have to organise a funeral for a loved one. But Emma and the team enabled us to provide a beautiful ceremony for my beloved father.” — Lynn A.