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See the full checklistLeave your number and Austin's Funeral Service will call you back.
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Austin's Funeral Service in Stevenage is part of Austin's Funeral Directors, Hertfordshire's leading, family-owned and operated funeral director with over 300 years of experience serving local communities. The Stevenage office is conveniently located at 74a High Street and offers a full range of funeral services, including traditional funerals, direct cremations, and natural burial options, all delivered with compassionate, professional care available 24 hours a day, 7 days a week, 365 days a year.
The Stevenage branch also uniquely hosts Austin's Grief Support Lending Library, a carefully curated collection of books for both adults and children designed to provide comfort and support to grieving families. Visitors can borrow books free of charge, with friendly staff on hand to guide them through the selection. The branch benefits from close proximity to Harwood Park Crematorium and Memorial Gardens, situated on the south side of Stevenage, which was designed and built by the Austin family in 1997.
With over 1,000 five-star reviews on Trustpilot, Austin's has built an unrivalled reputation across Hertfordshire. All arrangements are made in comfortable, private arrangement rooms, and the team is committed to helping families plan a personalised and meaningful farewell for their loved ones.
"Austins are the best funeral directors in the UK. Compassionate, warm, friendly staff — so many thanks to these amazing people."
— Terry "Big T" Arthur mbe (about Clair Austin)
"The Chauffeur bearers and team were so friendly, helpful and professional — we just couldn't have asked for anything more. Thank you for helping us give our Mum the best send off possible."
— andy taylor-maynard
"What a sensitive caring team, from the phone calls to check we were OK to the help on the day. Thank you for looking after our Mum and Dad over the years."
— Scott & Gilly Flashman
"I want to say a special thank you to Gary and Kurt for being outstanding, kind and caring not just on the day of mums funeral but for the care we received throughout."
— Gemma Parker (about Gary, Kurt)
"No words could describe how thankful myself and my family are for the outstanding care you give. They made a very tough time for me a lot more bearable. We couldn't have got through this tough time without you!"
— Gemma Parker (about Gary, Kurt, Amanda)
"They went above and beyond to provide us with the most amazing experience at such an awful time. From the moment I called, needing my Mum collecting, Caroline & the team were incredible — once again they excelled themselves from the attention to detail for us as a family & for Mum."
— Laura Newland (about Caroline)
Kerry Hall
Funeral Operations Manager
Kerry gained her NAFD Diploma in Funeral Directing in 2007 where she was then given the role of Senior Funeral Administ…
Scott & Gilly Flashman
a year ago
Thank you so much Austins. Your team were amazing again! Thank you for all the care and help your team gave us at Mum's funeral. What a sensitive caring team, from the phone calls to check we were OK to the help on the day. Amazing. Thank you for looking after our Mum and Dad over the years. You do a great job. Can I book in with you when my time comes!! Thank you again.
Terry “Big T” Arthur mbe
2 years ago
Austins are the best funeral directors in the UK 🇬🇧. Compassionate,warm,friendly staff etc,clair Austin is amazing,stunning,beautiful perfect lady 👌 ❤️. So many thanks to amazing people at Austins . God bless
Laura Newland
2 years ago
I can't thank everyone at Austins. From the moment I called, needing my Mum collecting (after not knowing what the next steps were). Caroline & the team were incredible..we chose Austins as thats who we used for my Grandad. Once again they excelled themselves from the attention to detail for us as a family & for Mum. They went above and beyond to provide us with the most amazing experience at such an awful time. Thankyou so much and I would reccomend you to anyone!
Gemma Parker
3 years ago
Austins have been amazing from the moment I rang them about my mums passing all the way through to mums funeral. They made a very tough time for me a lot more bearable and helped with every detail of mums funeral. I want to say a special thank you to Gary and Kurt for being outstanding, kind and caring not just on the day of mums funeral but for the care we have received throughout. Also a special thank you to Amanda who was just brilliant at helping us choose what was right for mum. Austins no words could describe how thankful myself and my family are for the outstanding care you give. We couldn't have got through this tough time without you!
andy taylor-maynard
4 years ago
The service provided by Austin's throughout my mum's funeral was exemplary. They guided us through the required steps involved, and produced a lovely 'Order of Service' pamphlet which included some of her photos. The Chauffer bearers and team were so friendly, helpful and professional, we just couldn't have asked for anything more. I also have to mention the beautiful jaguar hearse and limousine cars that drove us to the crematorium and then wake. Thank you to the whole team at Austin's for helping us give our Mum the best send off possible xxx
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Get in touch
Call 01438316623We'll call you back
Austin's Funeral Service will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Austin's Funeral Service will call you back.
Free, no obligation. We'll pass your number to the director.
You've completed of 18 steps on the bereavement checklist.
Continue your checklist18 things to sort when someone dies — keep track so nothing gets missed.
See the full checklist
Find trusted, NAFD-accredited funeral directors in Stevenage, Hertfordshire. All members follow a strict Code of Practice, giving your family the care and protection you deserve.
Find trusted, NAFD-accredited funeral directors in Berkhamsted, Hertfordshire. All listed members follow a strict Code of Practice, giving your family the care and protection it deserves.
Find trusted, NAFD-accredited funeral directors in St Albans, Hertfordshire. Every listed firm meets strict professional standards, giving your family the care and dignity it deserves.
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