What is the size of any upfront deposit required?
When must I pay the upfront deposit?
In advance of the funeral service.
How long will I have to pay the final balance?
The balance is due 30 days from the date of the invoice.
What are my options for paying the deposit and final balance?
We accept cash, cheque, card payments and BACS.
Will any additional charges apply is I don’t pay the bill on time?
We do not add any fees or charges to your account if payment is made late. We do request that you keep us informed by any means of late payments so we can help you settle the account.
If I change my mind after engaging you as my funeral director, will you charge me (and if so, how much)?
If you choose to go to another funeral director we will not charge you, we will invoice you for the fees we have already made on your behalf, including but not limited to conveyance of the deceased to our premises, doctors fees if we have paid them.