The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
Douglas Mercer and Son Funeral Directors was founded in 1897.
Our dedicated teams at our St-Leonards-on-Sea funeral home are committed to creating tailored funerals that reflect the unique life of your loved one.
We can be contacted 24 hours a day, by telephone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements.
Where can I find a full list of your prices and service options?
All of the staff at Mercers showed kindness, respect and compassion from the very first contact we made with them. Jane is just the most helpful person. Nothing was too much trouble, and she went above and beyond to make sure everything was perfect for my dad after my mum passed away. This whole devastating process was much easier to bear with t...
Hazel Harris via Google
a month ago
I would recommend to any of my friends or family. The staff are all so kind and helpful nothing was too much trouble and on the actual day everything was completely flawless and very dignified
Trusca Kingham via Google
a week ago
Nick and Trevor who dealt with me were friendly, homely, efficient and very helpful, I had used a previous undertaker for my uncles funeral and they ruined it completely so when going to Douglas Mercer I was very sceptical but they put me at ease straightaway and on the day of my mums funeral Trevor could not do enough for me and made the day f...
maureen hillier via Google
5 months ago
Beryl and I would like to thank all the staff at Douglas Mercer for the way they have been to supportive after the untimely death of our daughter Tracey. We would like to say a very special thanks to Jane who has been like a rock for us during this very difficult time. We regard Jane as a very good friend but she went out of her way to help us...
kenneth Holmes via Google
3 months ago
I would like to say a personal thankyou to you, for organising, and carrying out all the administration for dads funeral, you did it with great care and understanding, and we couldn't have done it without you. I would also like you to pass on our thanks to the funeral director Tony and colleagues, they were very friendly and professional, and ma...
